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Global Services Enablement Engineer

Bangalore, APAC

Sales Support, Pre-Sales - Global

UiPath Careers > Jobs > APAC > Global Services Enablement Engineer

We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And that’s not just words on the walls. 

Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement. 

We make software robots, so people don’t have to be robots. Would you like to be part of this journey? 

Here's what you would be doing at UiPath:

  • Relationship management
  • Act as SPOC for the assigned Product Family for answering questions coming from GS team members
  • Participate in regular cadence meetings with stakeholders from Product, Product Marketing, Learning, etc.
  • Track upcoming product releases and be continuously up to date with what’s included in every release.
  • Test new builds to be always up to date with latest news and features coming from Product & Engineering, identify & report potential bugs.
  • Product feedback & engagement
  • Review & Provide feedback on Technical Architecture, Specs & other shared technical documentation
  • Propose new features in Product Board and constantly monitor development progress
  • Gather feedback from the field, curate it and share it with the Product team
  • Get involved in specific deals or customer engagements to unblock any pending issue, provide value to the customer, and share feedback to product team
  • GS Enablement, content development & infrastructure management
  • Share Product knowledge with regional SMEs & extended GS team through enablement sessions, technical courses, TMM series, etc.
  • Drive internal Instructor Led Workshops to build Product expertise within our Global Services organization
  • Work with Learning & Product to Outline/Design Enablement courses for Internal, Customer & Partner enablement
  • Build ad-hoc & release-based content & collaterals (custom workflows, demos, use cases, industry specific, PoVs, marketing videos, etc. requests coming from either internal or from the field)
  • Manage & enhance the DSF (Demo Scalability Framework) ARM templates, demo/VM pipeline & required infrastructure
  • Run Technical enablement workshops in each region to ensure technical expertise & readiness across the globe
  • Adjust internal enablement content based on Customer(Academy) & Partner team feedback to be shared externally
  • Consolidate in Highspot enablement collaterals such as Product documentation, release notes, courses, demo videos, marketing materials, etc

Here's what you will bring to UiPath:

  • Extensive knowledge over at least one Product family.
  • Comprehensive experience in implementing UiPath products in customer/partner organizations.
  • Deep understanding of enterprise customer environments, business processes and their RPA deployments.
  • Solid shareholder management skills and eagerness to collaborate across various groups such as Product, Marketing, Learning, etc.
  • Experience in integrating different applications using web services/Rest/custom activities/scripting, etc.
  • Track record of working in software development roles and managing release pipelines represents a plus.
  • Good presentation and communication skills, ability to run live demos, instructor lead workshops and create training materials.
  • Team player, self-motivated, capable of meeting deadlines and going the extra mile to achieve the required results.
Life at UiPath can sometimes feel like a roller coaster. It comes with changes, healthy challenges, and the opportunity  to build solutions from the ground up, have great impact, and learn a great deal.
At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

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