We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And that’s not just words on the walls.
Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.
We make software robots, so people don’t have to be robots. Would you like to be part of this journey?
Our Customer Success Mission
Our Customer Success team advises and guides a wide variety of customers, ensuring they launch UiPath successfully, adopt it widely and are continually driving business value from UiPath. We’re looking for motivated, bold, and humble individuals to take advantage of a unique opportunity to accelerate their software career. The Associate Customer Success role is structured in a way that includes training, mentoring from experienced team members, and boundless opportunities to help UiPath’s customers successfully utilize our full platform. The role will emphasize teamwork and will provide a combination of structure with clear expectations and the freedom to create great things.
The role of Associate Customer Success Managers
Associate Customer Success Managers are entrusted with a variety of UiPath’s customers from those that are starting up to some that need some help to get their automation program kickstarted. In this role, you will be working with stakeholders across all parts and levels of the business to drive increased adoption of UiPath and to improve the overall quality and maturity of its use. A major area of responsibility for Associate Customer Success Managers is helping customers get onboarded, establishing, and scaling their program. Your main goal will be helping customers to define their short- and long-term program goals, sharing relevant content and maintain a regular communication cadence. Your end goal is to ensure the customer is adopting, self-sufficient, and is creating business value from UiPath.
This role will work closely with UiPath’s Account Executives, Sales Engineers, Renewals Specialists, and other teams within UiPath as needed.