Guy Kirkwood, COO at UiPath will be joining OpEx Week: Business Transformation Europe Summit on 25 -27 April 2017.
The attendees will have the opportunity to learn from over 50 OpEx leaders how to create new revenue streams, increase collaboration and drive customer loyalty. The event will cover the rapid advancements in technology, the robotic revolution, alongside consumer demands, highlighting the theme of the summit: Business and technology are one, whether you like it or not!
On the second day of the event, Guy Kirkwood will talk about the benefits of implementing RPA on high-demand programs such as Lean Six Sigma, in an attempt to help companies reduce variation, process inefficiency, and apply the process more successfully.
Other speakers will address pressing topics in today’s operational environment, pointing the strong link between people, process and technology. Only by mixing these elements, businesses can stay agile and offer a personalized experience, to a more demanding modern customer.
OPEX & Business Transformation Week Europe is welcoming 55 speakers to guide you through proven cross-industry methodologies that have created an innovation culture, successfully managed the people behind the process, and already implemented the technology of tomorrow, to ensure you can become the OPEX leader of today!
Here are the top ten agenda highlights:
❶ Learn about real-world examples of the application of artificial intelligence to drive operational excellence, from Silicon Valley tech guru, and now Global Head of AI at Prudential, Dr Michael Natusch
❷ International keynote Paul Taylor makes a rare appearance in the Northern hemisphere to share his expert knowledge on the neuroscience of engagement, leadership and change, to allow you to make a deeper, more sustainable impact with your business transformation
❸ Hear Engie’s lessons learnt from rolling out robotic process automation (RPA) to optimize operations. How did they tackle the challenges of systems selection, process redesign and re-organisation?
❹ Our panel on how disruptive business models will change the face of OpEx will give you the heads up on what your customers will expect next and how to rise to the challenge! With thought leaders from Loot.com, Monzo Bank, DueDil and Seedrs
❺ Hear about DLA Piper’s experiences of rolling out an ambitious, digital, innovation program across a diverse global company. What were their approaches to capturing, monitoring and engagement and what results are they seeing from it?
❻ Customize your program with your choice of streams on all three days:
Day One: Leveraging digital transformation and Industry 4.0 OR End-to-end process and sustainable change
Day Two: Digital enablers for innovative OpEx OR Process optimization and the customer experience
Workshop Day: Digital transformation OR The customer experience OR Process improvement
❼ Learn from Alliance Healthcare’s experiences of bringing together the customer experience and operational excellence for a real bottom line effect
❽ Vodafone’s approach to engagement across the end-to-end value stream in their Shared Services digital transformation
❾ Hear how BNY Mellon is paving the future of global OpEx using virtual training, collaboration and visualisation across a remote, mobile workforce
❿ Vattenfall’s experiences of utilizing data to identify end-to-end customer experience improvements: what outcomes are they seeing so far?