BBC Studios & Production could only place orders into ERP system by voluminous, time-consuming, manual data entry. Not only prone to human error, at busy times this bottleneck triggered massive backlogs and unhappy customers.
Centurylink was looking for a solution to automate their Citrix intensive processes passing through the CRM system. Citrix plays an important role for organizations where applications need to be accessed remotely due to security considerations. Citrix transaction volumes were so high that the company was considering outsourcing these processes to an external provider – an expensive alternative to automation.
Global leader in IT industry
The New Hire Setup process was costly and involved high-volume manual work with high-propensity to human errors. It took 30 minutes for a human employee to execute, with very low accuracy rates caused by increased frequency of manual copy & paste of data.
UiPath delivered a complete solution involving assisted and unassisted automation.
Global retail company
UiPath has been implemented for Cash Application, a process of 20,000 transactions that was priorly completely manual, repetitive, and prone to recurring errors. A number of 15 countries were involved, each imposing individual rules and requirements.
Leading global BPO provider
Aiming to reduce operational costs and improve performance without compromising customer data and applications, this BPO provider integrated UiPath’s robotic technology platform to develop and roll out a global RPA solution.
Global Retail Bank
In their Fraud Detection activity, part of the Credit Underwriting larger process, this bank was becoming constrained by an insufficient number of resources allocated, which was weighing heavily on the staff, generating big inefficiencies.