Essential workers commuting safely during quarantine is difficult
Agrosuper is a food company dedicated to “always doing things better.” During the quarantine, the company needed to keep essential employees working to maintain a critical food supply. But, providing safe and free transit to help 12,000 employees commute to the company's production plants and offices wasn't easy.
An attended robot has been implemented to take a report of current workers from SAP SuccessFactors, classify them, and enter the information on the government website to obtain passes for around 12,000 workers. The robot then emails the passes to the workers and their bosses.
This task would have taken six people several days to complete. But it run with a robot in just five hours, freeing up the employees time to focus on more important tasks.