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Automation helps HR focus on analysis instead of process

COVID-19 Challenge

Massive incoming number of sick leave requests

One of the top retail companies in France is registering an imposing volume of sick leave requests across all their departments due to the COVID-19 crisis.

The HR department is facing an issue with sorting the documents submitted by their employees so they can properly classify them as sick leaves, work accidents, or other HR documents, which have a lower priority right now.

Solution

The retail company is automating two phases of this process, the first invovles analyzing and classifying documentation with help from optical character recognition (OCR).

The second phase extracts the relevant employee information and leave dates and adds it to their HR systems.

This will help their HR department focus on taking care of its people in this time of need rather than processing documentation.