This 2016 report by KPMG includes highlights of partnerships, robotic process automation (RPA), the future of procurement, and applying “Lean” concepts to IT outsourcing relationships, including for each a paper, blog, case study, interview, and reflection.
More specifically on robotics, KPMG asks “Is your organisation ready for a world in which three out of 10 corporate jobs are done by a robot, and the accompanying shift in the world’s capital allocation, with more of the wealth going to a few technology platforms? This is not a hypothesis on the distant horizon; it is already starting to happen because automation is rapidly becoming more intelligent and affordable, while the global supply of talent is getting smaller and more expensive.”
The sub-chapter “Employees: an endangered species?” discusses the rise of robotics, artificial intelligence, and the changing labor landscape and how to respond to these changes. KPMG suggests that six necessary considerations on the road to RPA implementation include:
- Where can you pilot the use of RPA?
- Do you understand how to develop and manage digital processes?
- What is your capital investment strategy for business processes?
- How will you manage fallout from displaced labor?
- How will you get the digital talent you need?
- How will you manage risk?
KPMG suggests that “The rise of RPA is clearly not just about new technology; it is a significant shift towards digital labor, that presents tremendous challenges related to recruitment, skills training, the redeployment of workers and the redesign of business models. RPA does not put employees on the endangered list? But the world of work is starting to look different.”Also within the RPA section of this whitepaper is a discussion of the viability of the future of RPA, as well as a Volvo case study and an interview with Bernard Salt, one of Australia’s leading social commentators by business leaders, the media, and the broader community, on how the field of robotics is shaping work in the 21st century.