25 April 2016

Kinetic Consulting Services - The Case for Robotic Process Automation

25 April 2016

Kinetic Consulting Services - The Case for Robotic Process Automation

In their publication entitled The Case for Robotic Process Automation, Kinetic Consulting Services widely covers robotic process automation, including a description of the software, the spectrum of the technology, which processes are ideal for automation, as well as the benefits that can be expected upon RPA deployment. The whitepaper also discusses the commercial business case for RPA use, strategic considerations for implementation, RPA as an innovation initiative, and finally concludes by elaborating on some of the organizations that are making use of RPA.

Kinetic Consulting Services suggests that “process automation software has been around since of the turn of the century but it has recently had a positive injection with a new label added to its name: ‘robotic.’ This name change has modernised and linked the business case for RPA to head-count savings….The name change has also positioned RPA within the wide context belonging to the next wave of digital disruption.” It’s clear that RPA has recently made a big splash in the world of technology. Considered to be a major contributor or the “Fourth Industrial Revolution”, it’s a software that is useful for a wide range of organizations for automation of many different tasks.

RPA can be used to automate business activities across many industries including finance and banking, finance and accounting, insurance, HR, IT, telecommunications, healthcare, retail, and even government. According to Kinetic Consulting Services, the ideal process for automation is one that:

  • Is repetitive and rules based
  • Accesses structured data sets
  • Utilises applications on a Windows or Web based platform
  • Has been documented and standardised in practice
  • Requires hiring three or more staff to complete
  • Involves data input that is prone to human error
What are some considerations that need to be made when building the business case? Kinetic Consulting Services argues that “The commercial business case should be enough to ensure RPA is placed squarely on the agenda of most organisations looking to further optimise costs in their operations and enhance customer experience.” RPA is not only providing organizations the ability to reshore their processes and complete them in-house at a lower cost than offshoring, but software robots are much more accurate than human employees, do not need to take breaks, and only need to be trained once for each process. After the commercial benefits are assessed, it should be determined if and how RPA will be implemented within your organization, considering factors such as cost of implementation and the details surrounding monitoring the robots.


by Bogdan Florea

TOPICS: whitepapers

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