UiPath Webinar

Demystifying AI and agentic automation in BFS contact centers and CX teams

Rufino C

Rufino Chiong

Scott Dresser

Scott Dresser

Speaker 3

Sai Vijayendra Madiga

Artificial intelligence (AI) and agentic automation are about to rewrite the rules of contact centers in banking and financial services (BFS), streamlining operations, slashing costs, and transforming both customer experience and employee engagement.

But with technology evolving rapidly, many BFS organizations struggle to navigate the complexity. The result? Uncertainty about where to start and disappointment when early investments fall short of expectations.

Watch this on-demand webinar and witness firsthand:

  • How key concepts such as generative AI, agentic automation, AI agents, and more, translate into real value for BFS contact centers.

  • Why agentic automation enables greater autonomy, continuous decision making, and deeper CX transformation compared to generative AI alone.

  • How top financial institutions are combining AI agents, robots, and human talent to cut costs, boost customer satisfaction, and deliver standout service.

About Roboyo:

As a Diamond UiPath partner, Roboyo turns automation vision into reality, strategically applying UiPath technology to align with your business goals, system landscape, and customer experience requirements. With teams in 14 countries, Roboyo partners with Fortune 500s to drive operational excellence and create long-term impact across people, processes, and platforms.

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