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UiPath Communications Mining | ISG Provider Lens™

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Enterprises today face a tsunami of unstructured communications data coming from multiple sources such as customer emails, service desk tickets, customer surveys, and many more.

Following the recent acquisition of Re:infer, now UiPath Communications Mining, Mark Purdy, Principal Analyst at ISG Provider Lens™, explores the new enterprise software category of communications mining, and how UiPath aims to solve the unstructured communications challenge for the enterprise.