Customer experience in insurance

In a competitive market where it’s simpler than ever to switch insurance providers, insurers are looking for ways to stand out and attract new customers—while keeping the ones they already have happy. But insurers can’t always add the personnel they need to deliver better service on a broader scale.

That’s why so many insurance industry leaders are turning to AI-powered automation to help deliver the rich, personalized experiences that customers expect, without excessive costs, and administrative burdens.

In this e-book you’ll learn how customer experience leaders in insurance are using AI-powered automation to:

• Empower clients to help themselves

• Help agents focus more on customers and less on technology

• Streamline the processes that support better service

Download the e-book and discover how UiPath can equip your business with the tools and information you need to give customers the level of service and support they expect.