Product Lifecycle

UiPath Product Lifecycle

UiPath issues Fast Track Support (FTS) and Long Term Support (LTS) versions of the UiPath on-premises products.


FTS versions give the Customer access to the latest features issued by UiPath.

LTS versions include features requiring fewer updates over the UiPath on-premise products' lifetime.

Each FTS and LTS versions will benefit from Mainstream and Extended support based on the chart below.



Support Type Mainstream support Extended support
FTS  6 months
from the release date
6 months
from the end of Mainstream support
LTS  24 months
from the release date
12 months
from the end of Mainstream support



Support definitions


Mainstream Support:
Products are fully supported, meaning that UiPath will provide customers with Incident support, bug fixes/workarounds, security updates and responses to Service Requests. At the end of the Mainstream support period, customers will need to update to a version available in Mainstream support to remain fully supported.


Extended Support:
Products will only receive partial support, meaning that UiPath will provide customers incident support and critical security fixes on a commercially reasonable basis. Technical support troubleshooting may include recommendations to update to a version available in Mainstream Support. At the end of Extended Support period, Customer is required to update to a version available in Mainstream Support or Extended Support to receive support.


Out of Support:
UiPath will no longer provide any type of support. Customers must upgrade to a version available in Mainstream or Extended Support to receive support.


 

 

Process Understanding

Product Version Release Date Support Model End of Mainstream Support End of Extended Support
Task Capture v2021.4.2 April 26th 2021 FTS October 26th 2021 April 26th 2022
Process Mining v2021.4.1 April 26th 2021 FTS October 26th 2021 April 26th 2022
Task Capture v2020.10.8 October 26th 2020 LTS October 26th 2022 October 26th 2023
Process Mining v2020.10.4 October 26th 2020 LTS October 26th 2022 October 26th 2023
Process Mining v2020.6.2 July 22nd 2020 FTS Jan 22nd 2021 July 22nd 2021
Process Mining v2020.4.2 May 4th 2020 FTS November 4th 2020 May 4th 2021
Task Capture v2020.4.4 April 27th 2020 FTS October 27th 2020 April 27th 2021
Task Capture v2019.10.5 October 25th 2019 FTS April 25th 2020 October 25th 2020

 

Mainstream Support Extended Support Out of Support

Studio & Robot & Assistant

The information below applies to all flavours of UiPath Studio (StudioX, Studio, Studio Pro), UiPath Robot and UiPath Assistant. More details regarding Robot and Automation Cloud Orchestrator compatibility can be found here.

 

      On-Premises   Cloud*  
Version Release Date Support Model End of Mainstream Support End of Extended Support End of Mainstream Support End of Extended Support
v2021.4.5 April 26th 2021 FTS October 26th 2021 April 26th 2022 October 26th 2021 April 26th 2022
v2020.10.10 October 28th 2020 LTS October 28th 2022 October 28th 2023 October 28th 2021 April 28th 2022
v2020.4.5 May 11th 2020 FTS November 11th 2020 May 11th 2021 November 11th 2020 May 11th 2021
v2019.10.8 November 11th 2019 LTS November 11th 2021 November 11th 2022 November 11th 2020 May 11th 2021
v2019.4.6 April 25th 2019 FTS October 25th 2019 June 30th 2020 October 25th 2019 June 30th 2020
v2018.4.8 December 12th 2018 LTS December 12th 2020 December 12th 2021 Out of Support Out of Support
v2018.3.3 October 22nd 2018 FTS March 12th 2019 June 12th 2019 Out of Support Out of Support
v2018.2.6 June 20th 2018 FTS January 22nd 2019 April 22nd 2019 Out of Support Out of Support
v2018.1.7 January 29th 2018 FTS September 20th 2018 December 20th 2018 Out of Support Out of Support
v2017.1.6682 August 14th 2017 FTS December 12th 2018 March 12th 2019 Out of Support Out of Support
v2016.2.6655 November 17th 2016 LTS December 12th 2019 March 12th 2020 Out of Support Out of Support
v2016.1.6200 May 12th 2016 FTS August 15th 2017 N/A Out of Support Out of Support
Mainstream Support Extended Support Out of Support

 *For Orchestrator services residing in Automation Cloud, we ensure backward compatibility with the latest three Robot enterprise releases: last 2 releases in FTS or LTS Mainstream Support and the 3rd one in Extended Support. If you are using the third last Robot version, we advise you to make the necessary arrangements and upgrade prior to UiPath releasing the next Robot version.
Say you are using Orchestrator services in March 2021, just before the 2021.4 release. If you are using 2019.10 Robots, you need to notice that following the 2021.4 release, 2019.10 Robots are out of extended support and no longer guaranteed to work with Automation Cloud Orchestrator services.

 

Orchestrator & Insights

UiPath Orchestrator on-premises

 

Version Release Date Support Model End of Mainstream Support End of Extended Support
v2021.4.2 April 26th 2021 FTS October 26th 2021 April 26th 2022
v2020.10.10 October 28th 2020 LTS October 28th 2022 October 28th 2023
v2020.4.5 May 11th 2020 FTS November 11th 2020 May 11th 2021
v2019.10.22 November 11th 2019 LTS November 11th 2021 November 11th 2022
v2019.4.6 April 25th 2019 FTS October 25th 2019 June 30th 2020
v2018.4.8 December 12th 2018 LTS December 12th 2020 December 12th 2021
v2018.3.3 October 22nd 2018 FTS March 12th 2019 June 12th 2019
v2018.2.6 June 20th 2018 FTS January 22nd 2019 April 22nd 2019
v2018.1.7 January 29th 2018 FTS September 20th 2018 December 20th 2018
v2017.1.6682 August 14th 2017 FTS December 12th 2018 March 12th 2019
v2016.2.6655 November 17th 2016 LTS December 12th 2019 March 12th 2020
v2016.1.6200 May 12th 2016 FTS August 15th 2017 N/A

 

Mainstream Support Extended Support Out of Support

 

*High-Availability Add-On for Orchestrator follows UiPath Orchestrator product lifecycle.

 

UiPath Insights on-premises

 

Version Release Date Support Model End of Mainstream Support End of Extended Support
v2021.4.0 April 26th 2021 FTS October 26th 2021 April 26th 2022
v2020.10.0 October 28th 2020 LTS October 28th 2022 October 28th 2023
v2020.4.3 May 11th 2020 FTS November 11th 2020 May 11th 2021
v2019.10.7 November 11th 2019 LTS November 11th 2021 November 11th 2022
Mainstream Support Extended Support Out of Support

 

AI Center

AI Fabric on-premises

 

Version Release Date Support Model End of Mainstream Support End of Extended Support
v2021.4.2 April 26th 2021 FTS October 26th 2021 April 26th 2022
v2020.10.3 October 26th 2020 LTS October 26th 2022 October 26th 2023
v2020.7.3 August 5th 2020 FTS February 5th 2021 August 5th 2021
Mainstream Support Extended Support Out of Support

 

 

Computer Vision

Computer Vision Windows

 

Version Release Date Support Model End of Mainstream Support End of Extended Support
1.0.0 May 11th 2020 FTS November 11th 2020 November 11th 2021
Mainstream Support Extended Support Out of Support

 

Computer Vision Linux

 

Version Release Date Support Model End of Mainstream Support End of Extended Support
v2020041101 April 15th 2020 FTS October 15th 2020 April 15th 2021
v2019120303 December 4th 2019 FTS June 4th 2020 December 4th 2020
Mainstream Support Extended Support Out of Support

 

Test Manager

 

Product Version Release Date Support Model End of Mainstream Support End of Extended Support
Test Manager v2021.4.1 April 26th 2021 FTS October 26th 2021 April 26th 2022
Test Manager v2020.10.5 October 28th 2020 LTS October 28th 2022 October 28th 2023
Test Manager v2020.4.4 May 11th 2020 FTS November 11th 2020 May 11th 2021
Mainstream Support Extended Support Out of Support

 

Action Center

 

Product Version Release Date Support Model End of Mainstream Support End of Extended Support
Action Center v2021.4.3 April 26th 2021 FTS October 26th 2021 April 26th 2022
Action Center v2020.10.3 December 14th 2020 LTS December 14th 2022 December 14th 2023
Mainstream Support Extended Support Out of Support

 

UiPath Activities

All activity packages follow the semantic versioning format = Major.Minor.Patch.

 

Availability: All versions published on the official UiPath nuget feed will remain available unless exceptional circumstances require removal (e.g. security concern).

 

Support Type: Versions released as part of an on-premises product release (e.g. bundled in the 2020.4 FTS Studio or Orchestrator installer) will follow the support cycle of said release. Newer versions released and published on the official feed between on-premises releases are supported and will inherit the support model of the upcoming release with the exception of patches, which will continue to follow their corresponding version support.

 

Note: Any published bug fix will ship as a new patch release (increment of the Patch version) atop the latest Minor version codebase. E.g. let's say that 3 minor versions of the Excel activity package are currently supported (time of this writing): 2.5 (2019.4 FTS), 2.7 (2019.10 LTS), and 2.8 (2020.4 FTS). Current patch versions are 2.5.4, 2.7.2, and 2.8.5. If a defect is found in 2.5 and deemed critical enough to require a bug fix release, then a 2.5.5 package will be created by applying the fix to the 2.5.4 codebase. Even if the defect affects 2.5.1, there will be no in-between release such as 2.5.1b, and customers will need to upgrade to 2.5.5 to benefit from the fix.

 

About out-of-support versions: Due to the dependency management mechanism of UiPath Studio and Robot, starting with version v2018.3, workflows may continue to rely on specific package versions beyond their support period. It is common practice to keep using package versions that are out of support for existing production automations that operate nominally and have no need to be modified. As bug fixes and improvements may affect the behavior of existing automations, upgrading to newer versions is only recommended when serving an explicit purpose, such as applying a bug fix, supporting target application upgrades, or other technical motivation.

 

Activity Pack  2021.4 FTS  2020.10 LTS  2020.4 FTS 2019.10 LTS 2019.4 FTS 2018.4 LTS Distribution Channels
UiPath.Excel.Activities 2.10.4 2.9.3 2.8.5 2.7.2 2.5.4 2.5.1 *.MSI Installers & Official feed
 
 
 
 
 
 
 
 
 
 
 
 
 
 
UiPath.Mail.Activities 1.10.5 1.9.6 1.8.5  1.7.2 1.4.1 1.3.0
UiPath.System.Activities 21.4.1 20.10.1 20.4.0 19.10.1 19.4.1 18.4.2
UiPath.UIAutomation.Activities 21.4.4 20.10.10 20.4.3  19.11.5 19.4.2 18.4.8
UiPath.UIAutomationNext.Activities N/A N/A 20.4.1      
UiPath.IntelligentOCR.Activities 4.13.2 4.10.5  4.5.2 4.0.1 2.0.2 1.3.2
UiPath.PDF.Activities 3.4.0 3.3.0  3.2.2 3.1.0 2.0.1 1.3.0
UiPath.Terminal.Activities 2.2.0 2.0.1  1.3.4 1.3.4 1.3.2 1.3.0
UiPath.WebApi.Activities 1.7.0 1.6.0 1.4.5  1.4.4 1.4.2 1.3.0
UiPath.Word.Activities 1.6.4 1.5.3 1.4.2  1.3.4 1.3.2 1.3.0
UiPath.Persistance.Activities 1.2.1 1.2.0 1.1.8 1.0.1    
UiPath.Form.Activities
1.7.0 1.1.11 1.1.7 1.0.0    
UiPath.ComplexScenarios.Activities 1.1.3 1.1.3 1.0.2      
UiPath.MobileAutomation.Activities 21.4.2 20.10.7 20.4.4      
UiPath.Testing.Activities 1.3.3 1.2.5 1.0.0      
UiPath.Presentation.Activities 1.1.4 1.0.0        
Activity Pack 2021.4 FTS  2020.10 LTS  2020.4 FTS  2019.10 LTS 2019.4 FTS 2018.4 LTS Distribution Channels
UiPath.Cognitive.Activities 2.2.4  2.2.4 2.2.4  2.2.4 2.2.2 2.2.0  
UiPath.SAP.Bapi.Activities 2.2.5 2.2.5  2.2.1 2.2.0 1.2.0 1.0.0 Official feed 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
UiPath.GSuite.Activities 1.11.0 1.11.0  1.5.1 1.3.1 1.1.0  
UiPath.ActiveDirectoryDomainService.Activities 1.2.2 1.2.0  1.1.4 1.0.2    
UiPath.Azure.Activities 1.1.8 1.1.6 1.1.4 1.0.0    
UiPath.Citrix.Activities 1.0.8 1.0.6  1.0.6 1.0.0    
UiPath.ExchangeServer.Activities 1.0.11 1.0.7  1.0.7 1.0.1    
UiPath.GoogleVision.Activities 1.2.1 1.2.1  1.1.2 1.1.0    
UiPath.MicrosoftOffice365.Activities 1.9.0 1.6.0  1.3.1 1.1.1    
UiPath.MicrosoftVision.Activities 3.0.1 3.0.1 2.2.1  2.2.0    
UiPath.OmniPage.Activities 1.7.1 1.7.0  1.2.0 1.2.0    
UiPath.Salesforce.Activities 1.7.0 1.6.0  1.5.1 1.2.0    
UiPath.VMWare.Activities  1.1.7  1.1.4  1.1.4 1.0.1    
UiPath.MLServices.Activities 1.1.8 1.1.6 1.1.3      
UiPath.DocumentUnderstanding.ML.Activities 1.7.0 1.5.2 1.2.2 1.0.0    
UiPath.AzureActiveDirectory.Activities 1.1.9 1.1.7 1.1.5 1.1.0    
UiPath.Abbyy.Activities 1.4.2 1.3.0 1.2.0 1.0.1    
UiPath.AmazonWebservices.Activities 2.0.1 1.2.5 1.2.4 1.1.0    
UiPath.HyperV.Activities 1.0.6 1.0.3 1.0.3        
UiPath.SystemCenter.Activities 1.0.4 1.0.3 1.0.3        
UiPath.GoogleCloud.Activities 2.0.0 1.0.1          
UiPath.AmazonWorkSpaces.Activities 1.0.2 1.0.0          
UiPath.AzureWindowsVirtualDesktop.Activities 1.0.2            
UiPath.DataService.Activities 21.1.2 21.1.2          
UiPath.Jira.Activities 2.2.0 2.2.0          
UiPath.Box.Activities 1.1.6 1.1.6          
UiPath.Workday.Activities 1.3.1 1.3.0          
UiPath.DocuSign.Activities 1.1.4 1.1.4          
UiPath.Alteryx.Activities 1.0.5 1.0.4          
UiPath.Smartsheet.Activities 1.0.4 1.0.4          
UiPath.Amazon.Comprehend.Activities 1.0.5 1.0.5          
UiPath.ServiceNow.Activities 1.2.2 1.2.0          
UiPath.Marketo.Activities 1.0.4 1.0.3          
UiPath.OracleNetsuite.Activities 1.2.3 1.2.2          
UiPath.Oracle.IntegrationCloud.Process.Activities  1.1.1  1.1.1          

UiPath.Adobe.AdobeSign.Activities

1.0.5 1.0.5          

UiPath.SuccessFactors.Activities

1.2.1 1.2.0          

UiPath.Slack.Activities

1.0.3 1.0.3          

UiPath.Tableau.Activities

1.0.1            

UiPath.MicrosoftDynamics.Activities

1.0.5            
UiPath.Twilio.Activities 1.0.0 1.0.0          
UiPath.AmazonConnect.Activities 1.0.1 1.0.1          
UiPath.Workato.Activities 1.1.1            

 

Activity packs available on Official feed: here.

UiPath Plugins

 

Plugin Version Support Model Release Date End of Mainstream Support End of Extended Support
UiPath Integration for Jenkins 2.4 LTS May 11th 2020 May 11th 2022 May 11th 2023
UiPath Integration for Azure DevOps* 2.4 LTS May 11th 2020 May 11th 2022 May 11th 2023
UiPath Test Manager for Jira 1.0.6 FTS May 19th 2020 November 11th 2020 May 11th 2021
UiPath Test Manager for Jira 2.0.1 FTS February 12th 2021 August 12th 2021 February 12th 2022
Mainstream Support Extended Support Out of Support

 

*Any new version will trigger an automatic upgrade for all customers, therefore only the latest version is supported and we will ensure backwards compatibility.

 

 

General Support Terms

 

Capitalized terms used but not defined in this Policy will have the meaning assigned to them in the applicable licensing agreement for the UiPath Products (the "Agreement"). Unless otherwise communicated on this page, Customers will receive support for the Products from UiPath until notified otherwise upon a reasonable time period. 

  • In order to receive support, Customer must have installed and use the latest version of the Product issued by UiPath.
  • Support for localized versions, minor updates and connected software (e.g. SDKs, connectors) of a major version terminates with support for the major version.
  • UiPath does not guarantee forward compatibility for any Products, or compatibility between the Products except as otherwise mentioned in the applicable documentation.
  • Updates on the latest version are cumulative, with each update built upon all of the updates that preceded it. UiPath does not guarantee that all updates will work on all devices. Update availability or applicability may vary depending on conditions, for example by country, region, network connectivity, or hardware capabilities.
  • Fixes that imply database changes will be done exclusively on the latest released version.

 

 

You can find all product documentation here and release notes here.

 

Product Life-cycle Archive:

 

Platform 2018.4 and 2019.4

Platform 2018.3