UiPath Product Lifecycle

The information below applies to all flavours of UiPath Studio (StudioX, Studio, Studio Pro), UiPath Robot and UiPath Assistant. More details regarding Robot and Automation Cloud Orchestrator compatibility can be found here.

 *For Orchestrator services residing in Automation Cloud, we ensure backward compatibility with the latest three Robot enterprise releases: last 2 releases in FTS or LTS Mainstream Support and the 3rd one in Extended Support. If you are using the third last Robot version, we advise you to make the necessary arrangements and upgrade prior to UiPath releasing the next Robot version.
Say you are using Orchestrator services in March 2021, just before the 2021.4 release. If you are using 2019.10 Robots, you need to notice that following the 2021.4 release, 2019.10 Robots are out of extended support and no longer guaranteed to work with Automation Cloud Orchestrator services.

UiPath Orchestrator on-premises

*High-Availability Add-On for Orchestrator follows UiPath Orchestrator product lifecycle.

UiPath Insights on-premises

AI Fabric on-premises

Computer Vision Windows

Computer Vision Linux

All activity packages follow the semantic versioning format = Major.Minor.Patch.

Availability: All versions published on the official UiPath nuget feed will remain available unless exceptional circumstances require removal (e.g. security concern).

Support Type: Versions released as part of an on-premises product release (e.g. bundled in the 2020.4 FTS Studio or Orchestrator installer) will follow the support cycle of said release. Newer versions released and published on the official feed between on-premises releases are supported and will inherit the support model of the upcoming release with the exception of patches, which will continue to follow their corresponding version support.

Note: Any published bug fix will ship as a new patch release (increment of the Patch version) atop the latest Minor version codebase. E.g. let's say that 3 minor versions of the Excel activity package are currently supported (time of this writing): 2.5 (2019.4 FTS), 2.7 (2019.10 LTS), and 2.8 (2020.4 FTS). Current patch versions are 2.5.4, 2.7.2, and 2.8.5. If a defect is found in 2.5 and deemed critical enough to require a bug fix release, then a 2.5.5 package will be created by applying the fix to the 2.5.4 codebase. Even if the defect affects 2.5.1, there will be no in-between release such as 2.5.1b, and customers will need to upgrade to 2.5.5 to benefit from the fix.

About out-of-support versions: Due to the dependency management mechanism of UiPath Studio and Robot, starting with version v2018.3, workflows may continue to rely on specific package versions beyond their support period. It is common practice to keep using package versions that are out of support for existing production automations that operate nominally and have no need to be modified. As bug fixes and improvements may affect the behavior of existing automations, upgrading to newer versions is only recommended when serving an explicit purpose, such as applying a bug fix, supporting target application upgrades, or other technical motivation.

*Any new version will trigger an automatic upgrade for all customers, therefore only the latest version is supported and we will ensure backwards compatibility.

Capitalized terms used but not defined in this Policy will have the meaning assigned to them in the applicable licensing agreement for the UiPath Products (the "Agreement"). Unless otherwise communicated on this page, Customers will receive support for the Products from UiPath until notified otherwise upon a reasonable time period. 

• In order to receive support, Customer must have installed and use the latest version of the Product issued by UiPath.
• Support for localized versions, minor updates and connected software (e.g. SDKs, connectors) of a major version terminates with support for the major version.
• UiPath does not guarantee forward compatibility for any Products, or compatibility between the Products except as otherwise mentioned in the applicable documentation.
• Updates on the latest version are cumulative, with each update built upon all of the updates that preceded it. UiPath does not guarantee that all updates will work on all devices. Update availability or applicability may vary depending on conditions, for example by country, region, network connectivity, or hardware capabilities.
• Fixes that imply database changes will be done exclusively on the latest released version.