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Product Lifecycle Policy

General Availability Support

UiPath issues Fast Track Support (FTS) and Long Term Support (LTS) on-premise versions.

  • FTS versions give the Customer access to the latest features issued by UiPath.
  • LTS versions include features requiring fewer updates over the version’s lifetime.

Each FTS and LTS versions will benefit from Mainstream and Extended support.

Mainstream support. Customer will receive Incident support, security updates and Service Requests. Once the Mainstream support period ends, UiPath will offer only Extended support. Customer is required to update to a newer version in order to continue receiving Mainstream support.

Extended support. Customer will receive only critical security updates. Once the Extended support period ends, Customer is required to update to the latest supported version. Upon agreement with Customer, UiPath may provide additional benefits to the Customer during the Extended support period, for a fee.

Support Type Mainstream support Extended support
FTS  6 months from the release date 6 months from the end of Mainstream support
LTS  24 months from the release date 12 months from the end of Mainstream support


UiPath guarantees backwards compatibility between two consecutive released versions of the UiPath Platform. Breaking changes, if any, will be reflected in a compatibility matrix published on the UiPath website. If backwards compatibility between 2 consecutive LTS versions cannot be guaranteed, UiPath may assist Customer in the migration process.

Limited Availability Support

Limited Availability releases give access to a specific number of Customers to new products or components.

A limited availability release is supported only until the product or components is released as General Availability. Migration from Limited availability to General Availability might bring breaking changes, however, UiPath will offer support during the transition if necessary.

General Availability Versions

Version Release Date Support Model Platform Installer Patch Version Studio & Robot
Patch Version
Orchestrator Patch Version End of Mainstream Support End of Extended Support
2020.4 FTS May 11th 2020 FTS v2020.4.1 v2020.4.1 v2020.4.1 November 11th 2020 May 11th 2021
2019.10 LTS November 11th 2019 LTS v2019.10.6 v2019.10.5 v2019.10.19 November 11th 2021 November 11th 2022
2019.4 FTS April 25th 2019 FTS v2019.4.6 v2019.4.6 v2019.4.6 October 25th 2019  June 30th 2020
2018.4 December 12th 2018 LTS v2018.4.8 v2018.4.8 v2018.4.8 December 12th 2020  December 12th 2021
2018.3 October 22nd 2018 FTS v2018.3.3 v2018.3.3 v2018.3.3 March 12th 2019 June 12th 2019
2018.2 June 20th 2018 FTS v2018.2.6 v2018.2.6 v2018.2.6 January 22nd 2019 April 22nd 2019
2018.1 January 29th 2018 FTS v2018.1.7 v2018.1.7 v2018.1.7 September 20th 2018 December 20th 2018
2017.1 August 14th 2017 FTS v2017.1.6682 v2017.1.6682 v2017.1.6682 December 12th 2018 March 12th 2019
2016.2 November 17th 2016 LTS v2016.2.6655 v2016.2.6655 v2016.2.6655 December 12th 2019 March 12th 2020
2016.1 May 12th 2016 FTS v2016.1.6200 v2016.1.6200 v2016.1.6200 August 15th 2017 NA
Mainstream Support Extended Support Out of Support

UiPath Activities

As part of the UiPath Platform, Activities releases are designated as either FTS or LTS versions (see below). 
Support for activity packs not designated yet as FTS or LTS is equivalent to Mainstream support for an FTS or LTS release. Updates consisting of new features will be provided only in the latest FTS or LTS version of the UiPath Platform containing those Activities. 

Activity Pack  2020.4 FTS 2019.10 LTS 2019.4 FTS 2018.4 LTS Distribution Channels
UiPath.Excel.Activities 2.8.5 2.7.2 2.5.4 2.5.1 *.MSI Installers & Official feed
UiPath.Mail.Activities 1.8.5  1.7.2 1.4.1 1.3.0
UiPath.System.Activities 20.4.0 19.10.1 19.4.1 18.4.2
UiPath.UIAutomation.Activities 20.4.1  19.11.2 19.4.2 18.4.7
UiPath.UIAutomationNext.Activities 20.4.1      
UiPath.Cognitive.Activities 2.2.4  2.2.4 2.2.2 2.2.0
UiPath.IntelligentOCR.Activities  4.5.0 4.0.1 2.0.1 1.3.2
UiPath.PDF.Activities  3.2.2 3.1.0 2.0.1 1.3.0
UiPath.Terminal.Activities  1.3.4 1.3.4 1.3.2 1.3.0
UiPath.WebApi.Activities 1.4.5  1.4.4 1.4.2 1.3.0
UiPath.Word.Activities 1.4.2  1.3.4 1.3.2 1.3.0
UiPath.Persistance.Activities 1.1.3  1.0.1    
1.1.1 1.0.0    
UiPath.ComplexScenarios.Activities 1.0.2      
UiPath.MobileAutomation.Activities 20.4.2      
UiPath.Testing.Activities 1.0.0      
Activity Pack 2020.4 FTS  2019.10 LTS 2019.4 FTS 2018.4 LTS Distribution Channels
UiPath.SAP.Bapi.Activities  2.2.1 2.2.0 1.2.0 1.0.0 Official feed 

UiPath.GSuite.Activities  1.4.0 1.3.1 1.1.0  
UiPath.ActiveDirectoryDomainService.Activities  1.1.0 1.0.2    
UiPath.Azure.Activities 1.1.0 1.0.0    
UiPath.Citrix.Activities  1.0.1 1.0.0    
UiPath.ExchangeServer.Activities  1.0.2 1.0.1    
UiPath.GoogleVision.Activities  1.1.1 1.1.0    
UiPath.MicrosoftOffice365.Activities  1.1.2 1.1.1    
UiPath.MicrosoftVision.Activities 2.2.0  2.2.0    
UiPath.OmniPage.Activities  1.2.0 1.2.0    
UiPath.Salesforce.Activities  1.4.0 1.2.0    
UiPath.VMWare.Activities  1.1.0 1.0.1    
UiPath.MLServices.Activities 1.1.0      
UiPath.DocumentUnderstanding.ML.Activities 1.2.1 1.0.0    
UiPath.AzureActiveDirectory.Activities 1.1.0 1.1.0    
UiPath.Abbyy.Activities 1.2.0 1.0.1    
UiPath.AmazonWebservices.Activities 1.1.0 1.1.0    

Activities released and published on the Official Feed between Platform Enterprise releases are supported and will inherit the support model of the upcoming Enterprise release, regardless of the distribution channel (.msi or Official feed). Activity packs available on Official feed: here. 

General Support Terms

Legal Terms:

  • Capitalized terms used but not defined in this Policy will have the meaning assigned to them in the applicable licensing agreement for the UiPath Products (the "Agreement").
  • Unless otherwise communicated on this page, Customers will receive support for the Products from UiPath until notified otherwise upon a reasonable time period. 

In order to receive support, Customer must have installed and use the latest version of the Product issued by UiPath.

Support for localized versions, minor updates and connected software (e.g. SDKs, connectors) of a major version terminates with support for the major version.

UiPath does not guarantee forward compatibility for any Products, or compatibility between the Products except as otherwise mentioned in the applicable documentation.

Updates on the latest version are cumulative, with each update built upon all of the updates that preceded it. UiPath does not guarantee that all updates will work on all devices. Update availability or applicability may vary depending on conditions, for example by country, region, network connectivity, or hardware capabilities.

Fixes that imply database changes will be done exclusively on the latest released version.

Product versions or features marked as Beta, Preview, Experimental (or similar designation) do not benefit from support under the terms for paying enterprise customers.

Product Life-cycle Archive

Platform 2018.4 and 2019.4

Platform 2018.3