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Business & IT Partner-up

RPA journeys are based on strong relationships and coordination between Business and IT. The Business side leads the way, focusing on primary goals: creating business value, lower operational costs and competitive advantages. The IT side engages these goals by acting upon: future-proof extensibility, high deployment velocity and meeting enterprise architecture and compliance standards.

Strategic Positioning

The journey must be in-sync with the organization’s strategic direction, always. Otherwise the project can easily get sidetracked into lowerpriority activities, unlikely to take full advantage of the automation. In order to reach its full potential, the journey must be lead by a C-level champion for effective adoption and budgeting advocacy.

Select for Success

Leadership is crucial, as the strongest possible implementation manager must be selected. This key figure will focus on key aspects, by selecting the most advantageous process for proof-of-concept: well-documented, reasonably high volume, repetitive and rules-based.

Cultural Acceptance

The C-level champion and implementation must have a joint plan of action to win organizational hearts and minds over to an authentic and proactive adoption of the RPA journey.

Enterprise Competency

Success blooms on healthy, resourceful grounds. Implementing RPA technology requires an enterprise basis commitment thatprovides the skill sets necessary. Best practices in this area include creating a RPA Center of Excellence, based on C-level commitment and budgets before the journey begins.

Good preparation is always key to a successful journey.

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