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Harness the power of IDP for documents and communications

Turn any content into actionable insights that power your AI agents and automations.

Intelligent Document Processing

Harness the power of IDP for documents and communications

Turn any content into actionable insights that power your AI agents and automations.

Intelligent document processing, ready for every business process

Turn every document and communication into automation-ready data your agents and automations can act on.

Increase process efficiency

Automate extraction and interpretation of data to accelerate complex processes.

Deliver better experiences

Improve employee and customer experiences with faster responses and personalization.

Scale AI intelligently

Deploy best-in-class AI to accomplish more, faster, and with greater control.

Smarter, faster access to the information you need, whatever the source

Processes run on documents and communications. Intelligent document processing helps them run faster.

Find the meaning in every message

Find the meaning in every message

Extract key intent, sentiment, and context data from messages and communications.

Watch the demo
Extract what matters

Extract what matters

Pull out relevant data from structured and semi-structured documents.

Watch the demo
Turn complexity into insights

Turn complexity into insights

Extract relevant data from highly complex, varied, and unstructured documents.

Find the meaning in every message

Find the meaning in every message

Extract key intent, sentiment, and context data from messages and communications.

Watch the demo
Extract what matters

Extract what matters

Pull out relevant data from structured and semi-structured documents.

Watch the demo
Turn complexity into insights

Turn complexity into insights

Extract relevant data from highly complex, varied, and unstructured documents.

Keep your experts involved and engaged

Keep your experts involved and engaged

Quickly validate extractions to resolve inaccuracies and exceptions with customizable document validation.

Developer-friendly

Configurable AI, ready out of the box

Controls for the AI underneath, without the setup overhead.

Keep your experts involved and engaged

Keep your experts involved and engaged

Quickly validate extractions to resolve inaccuracies and exceptions with customizable document validation.

Developer-friendly

Configurable AI, ready out of the box

Controls for the AI underneath, without the setup overhead.

UiPath

Ebook

AI is transforming how organizations understand and manage documents

IDP applies generative and specialized AI to keep document-intensive processes flowing.

Discover the power of UiPath IXP

Watch how UiPath IXP turns all document and communications data into insight and action at speed and scale.

From Documents to Decisions: Introducing UiPath IXP

Watch the demo

See how UiPath IXP turns documents and communications into automation-ready data, live.

Watch now

Trusted by document-intensive enterprises

Cathay color logo
United Wholesale Mortgage color logo
HUB International
Hiscox color logo
Canon USA color logo
Xerox color logo
Cathay color logo
United Wholesale Mortgage color logo
HUB International
Hiscox color logo
Canon USA color logo
Xerox color logo

Explore agentic automation use cases

Document-heavy work exists in every function. IDP accelerates the processes where it slows teams down most.

Insurance

Insurance companies reinvent their approach with IXP

UiPath IXP helps insurance companies triage claims, improve service, and streamline billing and payments with end-to-end automation.

Human Resources

Manage higher volumes and deliver better HR experiences

HR service requests can quickly pile up. UiPath IXP shortens to-do lists while improving experiences and reducing response times.

Healthcare

Make healthcare workflows more efficient

Everyone knows healthcare is document intensive. IXP accelerates processes and delivers better experiences for patients and providers.

Finance and accounting

Increase accuracy and straight-through processing

Automatically process invoices, purchase orders, and other payment documents to reduce processing time by up to 70%.

UiPath

White paper

The new operating model for financial services: intelligent document processing at scale

How financial services teams scale document processing across onboarding, servicing, and compliance with IDP.

Intelligent document processing in production

Leading enterprises run document processing at scale on UiPath, with measurable accuracy, time savings, and straight-through processing.

Case Study

Document processing keeps a high volume of vendor invoices moving for this leader in digital imaging.

  • 6,000 hours

    Hours saved annually

    4,500

    Invoices processed monthly

    90%

    Straight-through processing

  • 200,000 hours

    Hours saved each year

    80%

    Reduction in cycle time

    50%

    Business growth

  • 28%

    Automation rate in claims triage

    300%

    Reduction in process lead time

    480 hours

    Saved with Communications Mining

What customers say about IDP with UiPath

Insurance, financial services, and document-heavy teams on what changed after deploying IXP.

Marco Rodrigues
At Hiscox, we have a motto for how we want to do service: 'easy, simple, and worry-free.' I like to use this to describe Communications Mining: easy, simple, worry-free technology. If I want to launch a new model, I just ask my team to start model training.

Marco Rodrigues

Head of Service Center, Efficiency, and Automation, Hiscox

Build on the rest of the agentic automation platform

Document data only delivers value once an agent reasons on it, a robot acts on it, or a workflow orchestrates around it.

Reasoning

Agentic AI

Build and run the AI agents that decide what to do with the data IDP extracts.

Agent Builder, Coded Agents, and AI Models give your team the surfaces to design, govern, and ship agents on the same platform.

Execution

RPA

Robots that execute document-driven work across every enterprise application.

Attended and unattended, AI-powered, and ready to run as governed tools inside AI agents.

Platform

The UiPath Platform

The full platform where agents, robots, and people run governed work together.

Maestro orchestration, AI agents, RPA, IDP, and integration in one control plane.

Go deeper on intelligent document processing

Older man relaxing on a sofa holding a payment card while shopping on his laptop, illustrating online retail and digital banking transactions that UiPath agentic automation and AI agents help secure and accelerate.

White paper

IDP: build or buy?

Compare building document processing in-house against a platform solution: cost, AI capability, and time to value.

Read the white paper
Agentic AI

Webinar

Intelligent document processing in the age of AI agents

How agents and large language models (LLMs) are changing what enterprises can extract and automate.

Watch the webinar
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Blog

Technical Tuesday: how agents and LLMs are evolving IDP

A closer look at how agentic AI and LLMs are reshaping document processing.

Read the blog
Automation Cloud

Get it all SaaS

With Automation Cloud™, you get the full UiPath Platform™, the fastest updates—and the scalability and flexibility to automate any process, anywhere you do business.

Start here
Get the full platform

Need to self-host?

Run the platform yourself, with the world-class automation capabilities you expect and the performance, compliance, and security you require.

Start here

Evaluating intelligent document processing

Answers for teams comparing IDP platforms and planning a document automation project.

  • Document Understanding extracts data from structured and semi-structured documents like invoices and forms. Generative Extraction handles unstructured content like contracts and reports. IXP uses the right model for each document type.

  • IXP covers structured forms, semi-structured invoices and purchase orders, unstructured contracts and reports, and communications like email and chat. A demo can validate accuracy on your own document samples.

  • Yes. Extracted data flows natively into AI agents, RPA robots, and orchestrated workflows on the UiPath Platform, with no integration layer between IDP and downstream automation.

  • IXP runs under platform governance: model controls, audit trails, data-protection safeguards, and no training on customer data. FedRAMP-certified deployment options are available for regulated industries.

  • Run IDP in the cloud on Automation Cloud, self-host with Automation Suite, or deploy hybrid, with regional options where data residency matters.

Bring intelligent document processing to every document and communication

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