Automation Breakthroughs - Customers Unplugged

Watch all the “aha” moments from RPA users

Watch all the stories across the Asia-Pacific as customers in the region went “on-air” to share tips and tricks on how to scale with automation.

Differences in culture, industry practices, and lines of business pose no barriers to automation. Through fireside chats and panel discussions, you will learn how enterprises across industries did more than configure robots to future-proof their business.

Session Recordings

8 mins

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Automation: the New Layer in Your Enterprise Stack

Automation today has RPA at its core, but also much more. A new layer that sits above applications, it connects everyone and everything – humans to robots, and robots to complex processes that deal with manual, repetitive work.

Rick Harshman

Senior Vice President Asia Pacific & Japan

UiPath
LinkedIn

20 mins

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Here’s Your Answer to Delivering Better Customer Value

What does an environment services company and insurance firm have in common? They removed inefficiencies with automation. Hear Cher Mitchell-Vialle from Veolia and Probir Dutt from IAG share tips to adopting automation.

Cher Mitchell-Vialle

Deputy Chief Financial Officer

Veolia
LinkedIn
Probir Dutt

Automation Evangelist

Insurance Australia Group
LinkedIn

12 mins

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From "Deployment" to "Breakthrough": RPA in Finance and Securities

Minsheng Securities provides high-quality and efficient financial services, powered by a hyper-productive team of “digital employees”. Find out how they turned into a fully automated enterprise.

Zherui Wu

Head of Information Technology

Minsheng Securities
Fanny Feng

Account Director

UiPath

8 mins

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How to Overcome the Entry Barriers to Automation in the BFSI Sector

With a strict security environment, it is not easy to introduce automation to the Finance sector. Learn how MG Korean Federation of Community Credit Cooperatives (KFCCC) overcame this hurdle.

Byung-Ok Jeong

General Manager of IT Quality Control

KFCCC
Charles Kim

Principal Sales Engineer

UiPath

11 mins

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Unleash the Twin Powers of AI & RPA

Combine AI and RPA , and the benefits are boundless. Find out how LG Chem shortened the lead time for Optical Character Recognition modelling with AI, and leveraged Document Understanding to improve employee experience.

Hyungki Son

Professional of AI Team

LG Chem
Charles Kim

Principal Sales Engineer

UiPath

14 mins

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Tips on Scaling Automation in Consumer Businesses

Leading consumer brands Reckitt and Hindustan Coca-Cola Beverages will discuss the benefits of a fully automated enterprise mindset. They will also address scaling automation: from lines of business such as Finance, and eCommerce, as well as geographies.

Tanmay Agarwal

Vice President & Head of Shared Services

Hindustan Coca-Cola Beverages
LinkedIn
Vijay Purohit

IT Director – Corporate Function & Automation

Reckitt
LinkedIn

7 mins
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Unlock Full Automation Potential - It's Never Been Easier

Instead of building your own tools to scale RPA, use a platform that does the heavy lifting for you. Find out how the UiPath Platform allows you to discover, build, run, scale and govern your automations – all in one place.

Callum Eade

VP of Emerging Products APJ

UiPath
LinkedIn

18 mins
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The Digital Force that is Driving Manufacturing Leader to New Heights

After successfully deploying RPA across all functional divisions, Sany has reached the automation breakthroughs by shortening workflow, reducing complexity and improving productivity.

Sean Feng

Corporate Chairman Assistant

Sany Group
Silas Zhu

Partner

Deloitte China
LinkedIn

15 mins
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Enter a New Era of Supply Chain Management with Automation

In this fireside chat, speakers from SF Supply Chain, a leading organisation in Greater China, will reveal how they transformed their business with automation and digitalisation, resulting in greater efficiency and responsiveness.

Felix Yang

Accelerated Digitalization Head

SF Supply Chain Greater China
Lei Chen

Director, Global Services
China

UiPath
LinkedIn

15 mins
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Bridging the IT Gap: The Role of Citizen Developers

Automation development is no longer exclusive to the IT team. Learn how LG U+ nurtured a cohort of citizen developers through active internal promotions, empowering them with organised training curriculums.

Inho Kim

Professional of Network Innovation Team

LG U+
Jay Lee

Senior Customer Success Manager

UiPath

22 mins
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Start to Scale: In Conversation with Automation Users

There is no one path to automation. Gain multiple perspectives from Hyojung, who spearheaded several automation projects for her company Cheil; and Seungtae, VP of SK Telecom where a mature automation strategy has taken root.

Hyojung Jang

Account Executive of Digital Platforms

Cheil
Seungtae Hong

VP of RPA Implementation

SK Telecom
Jay Lee

Senior Customer Success Manager

UiPath

15 mins
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The Rise of Digital Commerce – Meeting Consumer Expectations with Automation

When telco StarHub’s online promotions caused a surge in sales, meeting delivery expectations became a challenge. Discover its automation solution, a citizen developer initiative that is integral to its digital transformation.

Jason Liew

RPA CoE Leader

StarHub
LinkedIn
Tony Kee

Head of Rewards and HRIS

StarHub
LinkedIn
Christine Huah

Account Director

UiPath
LinkedIn

12 mins
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Automation Scaling - Simple, Supported, Safe and Socialized

On a mission to enhance lives through digital services, AIS turned to automation, empowering over 700 employees with RPA skills, while keeping their program simple, supported, safe and socialized. Join this session to hear about its remarkable journey.

Arakin Rakchittapoke

Head of Novel Engine Execution Team

AIS Thailand
LinkedIn
Andrew McBean

Sales Director

UiPath
LinkedIn

16 mins
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Here’s a Tip: Simplify Your Automation Program

Speakers Aaron Tabone from Provider Assist, and Stuart Robertson from Toll Holdings share how trust – be it in the process, technology or the people managing the software robots – will help kickstart your automation journey.

Aaron Tabone

Chief Information Officer

Provider Assist
LinkedIn
Stuart Robertson

Global Head of Digital Technology

Toll Holdings
LinkedIn

19 mins
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The Secret to a Better Customer Experience & Quality Governance Lies with Automation

Haresh of Kotak Mahindra Bank shares how automation enriches customer experience, while Rajdeep Ghosh of Dr. Reddy's Lab discusses the role of intelligent automation in redefining the quality control and assurance process.

Haresh Hiranandani

Senior Vice President

Kotak Mahindra Bank
LinkedIn
Rajdeep Ghosh

Vice President & Global Head, Digital CoE

Dr. Reddy's Lab
LinkedIn