Healthcare automation works for you, so you can focus on work that matters
In the United States alone, UiPath has deployed the equivalent of nearly 1 million FTEs to do burnout-inducing administrative tasks so healthcare workers can thrive.
Whether you're a payer processing claims forms or a provider charting during your off hours, the administrative burden in healthcare is high. But when the work you want to do is buried under the work you have to do, don't lose heart.
Lose the work your heart's not in.
Events
FORWARD VI Summit on-demand: Healthcare and life sciences: AI at the intersection
Join us at this year’s Healthcare and life sciences summit, where we explored how AI-powered automation is at the intersection of the work you must do now to build a strong business foundation and the innovative work that’s critical for growth. Speakers discussed: creating a strong foundation for business areas like revenue cycle management, care delivery, claims management, research and development; moving from desktop automation to enterprise-wide digital transformation what AI use cases actually look like for healthcare and life sciences. View all sessions on-demand.
Forrester
225,000
Hours saved by automation after three years
McKinsey
$1 trillion
Known improvement opportunities in healthcare
Accenture
30 - 40%
Lower cost of underwriting and claims processing with automation
Comprehensive healthcare automation
In a world of point solutions, the UiPath Business Automation Platform does it all
Lower cost of care
Ensure tight integration between payers and providers to lower costs.
Data-driven healthcare
Transform document-based healthcare processes to intelligent, data-driven processes.
Holistic view of data
See all critical information and insights in one place for optimized decision-making.
Empowered workforce
Reduce manual work to improve staff retention, experience, and upskilling.
Ready to automate EMR workflows, claims systems, document management, data transfer, process intelligence and insights, and desktop inefficiencies? Learn how UiPath empowers your organization to automate it all.
Case Study
InHealth improves staff & patient experiences
"Our vision from the outset was to improve our people experience, making work better for our teams and to free up their time so they could spend more of it doing what they love—supporting our patients," said Harpreet Sanghera, Head of Transformation at InHealth.
Case Study
Omega Healthcare reduces DSO from 30 days to 7 days
“We are projecting huge financial savings through automation. The next step for us would be to integrate multiple workflow platforms with automation tools, to align with our BOT plus PLATFORM strategy,” says Vijayashree Natarajan.
Case Study
ApprioHealth increases claims management volume by 7X
"We've been successful with UiPath products where other vendors couldn't do the job. Using AI Computer Vision, we can do it quickly and ensure it's consistent, without having to worry about constantly updating the automations," said Dan Stoudt, Solutions Architect, ApprioHealth.
Top automation areas
Healthcare Payers & Providers
Healthcare payers
More than an insurance payer, you're a healthcare partner.
Payer organizations perform essential health insurance payment processes. But innovators know they can have a larger role in the member and provider healthcare landscape. UiPath business automation helps you drive efficiencies in traditional payer processes, while becoming a differentiated healthcare partner for providers and members alike.
Claims Management
Simplify & modernize claims processes.
Making claims decisions doesn't have to be a highly manual process with a high administrative price tag to match. Intelligent business automation empowers you to reduce errors while making adjudication processes hands-free.
Ask us about these business use cases:
Multi-Channel Intake
Member & Provider Info Edits
Member Eligibility Validations
Medical Necessity Validations
Review Case Determination
Claim Processing Audit
Claims Adjudication
Claim Payment Adjustments
High Dollar Claims Audits
Post-Authorization Case Review
Care Management & Behavioral Health
Deliver personalized care programs.
As a key healthcare partner, you want to deliver innovative programs that help improve clinical outcomes and ensure at-risk members get treatment on time. With a full view of patient health information, as well as individualized member insights, you can collaborate with providers and engage with members effectively.
Ask us about these business use cases:
High Risk Member Identification
Member Outreach Scheduling
Risk Assessment
Personalized Care Plan
Duplicate Case Identification & Merge
Eligibility Management
Questionnaire Management
Member Clinical History Data Gathering
Member Correspondence Letter Generation
Scheduling Appointments
Monitoring Progress
Provider Management
Effortlessly manage & use provider data.
When managing healthcare data becomes too time and labor intensive, leveraging that data to improve provider and member experiences is nearly impossible. Business automation for provider data management gives payers a central role in helping providers lower costs and members reach their health goals.
Ask us about these business use cases:
Provider Request Document Checklist
Roster Data Formatting & Mapping
Update Provider Data
Provider Data Correction - NPI, PHIN, PIN
Provider Correspondence & Notifications
Sanctions Validation
Provider Taxonomy Management
NPI, Education & Address Validation & Verification
Provider Contract Setup
Payment Reconciliation
Contact Center
A perfect score for every interaction.
Your Net Promoter Scores (NPSs) matter. Your call center's ability to provide accurate information in response to inquiries is crucial to ensuring a positive reputation with providers and members alike.
Ask us about these business use cases:
Account Inquiries & Benefit Look-Up
Claims Status Request
Insurance Verification
Plan 360 View & Care Coordination
Pre-Certification & Authorization Status Check
Previous Call History Summary
Address Validation & Changes
Member Demographics Updates
COB Inquiries
Claim Billing Inquiry
1 / 4
Healthcare providers
Patients and paperwork shouldn't compete for care.
Behind every stack of documents on a healthcare provider’s desk and every email in their inbox is a story: A patient with a health challenge to solve. A provider who will spend their evening charting.
UiPath enables the provider-patient relationship to shift back to building rapport and giving and receiving care – instead of information transactions and provider homework headaches.
Patient Access
Move patients into care swiftly.
A patient's care journey begins well before they visit a provider. The pre-work of onboarding a patient, i.e., insurance verification, data collection, scheduling, etc., is accelerated by using business automation to ensure people who need care become patients as swiftly as possible.
Ask us about these business use cases:
Patient Onboarding
Scheduling
Insurance Verification & Eligibility
Document Intake
Referrals Management
Point-of-Service Collections
Financial Clearance & Planning Initiation
Appointment Reminders
Outreach
Pre-Certification & Prior Authorization Submissions
Care Delivery
Personalize care to accelerate healing.
Aggregating, organizing, and understanding patient data shouldn't prevent providers from delivering personalized care. Business automation for healthcare allows providers to tailor care plans and put healing back on track.
Ask us about these business use cases:
Charge Capture & Coding
Documentation
Lab & Radiology Reports Triaging
Check-In
Check-Out
Lab Order Entry
Dx, X-Ray, & Radiology Order Entry
Medication Management
Phone Triage & Follow-Up Calls
Remote Visits & Monitoring
Revenue Cycle Management
Realize revenue faster.
Highly manual claims processes, managing patient payment plans, and dealing with time-consuming audits: these are roadblocks that keep providers from realizing revenue in a timely manner.
With business automation driving efficiency in revenue cycle management, you'll have the resources you need to provide effective, innovative care programs and services and attract and retain top medical professionals
Ask us about these business use cases:
Prior Authorization
Insurance Claims - Posting
Patient Payment - Posting
Coordination of Benefits: Primary, Secondary, & Tertiary
Price Transparency & Real-Time Estimates
Revenue Integrity - Payment Audits (Under & Over)
Provider: Insurance Enrollment
Revenue Integrity - Charge Description Master (CDM) Management
Revenue Integrity - IME or IMR Audits (CMS & Medicare Advantage)
Insurance Claims - Denied & Rejected Follow-Up
Practice Management
Reduce clicks. Increase care quality.
You know you're experiencing administrative abrasion when providers spend more time clicking a computer mouse than interacting with patients and staff can't scale to tackle the tasks that keep healthcare organizations running smoothly and safely.
Ask us about these business use cases:
Clinic Staffing & Scheduling
Regulatory & Compliance Reporting
P&L Reporting
Charge Capture, Documentation & Coding Audits
HEDIS Reporting
Indexing & Routing Documentation
Care Coordination
Patient Communications
Population Health Management
Disease Tracking & Trending
1 / 4
More to explore in healthcare
Don't miss these featured resources, upcoming events, and recaps.
Brochure
6 key takeaways from FORWARD VI for healthcare and life sciences
At the FORWARD VI event, UiPath introduced several new products and enhancements that lower the barrier to complex automation and enable practical use of large language models. Learn about the 6 biggest product announcements and takeaways in this brochure.
Brochure
Becker's Healthcare: Bridging the great healthcare divide
In this infographic, learn how can you use Al-powered automation to put the focus back on people instead of paperwork.
Case Study