Automation solutions for the insurance industry
Streamline operations with insurance automation
From sales to underwriting to servicing to claims management and beyond, RPA and RPA + AI can improve insurance operations’ agility, speed in response time, and get customer-facing digital capabilities up and running faster.
Underwrite performance gains across your business with RPA and RPA + AI
Perform email triage and indexing
Use robots with natural language processing (NLP) skills to:
Monitor and parse incoming emails
Classify, index, and prioritize
Identify intent and key content
Log data into the right systems and the right places and link to policies and claims
Alert people to discrepancies or issues
Watch the demoExtract info from unstructured data
Unstructured data is 80% of your incoming flow. So make it usable by letting robots enabled with UiPath Document Understanding:
Ingest PDFs, handwritten docs, checkboxes, scans, images, and more
Extract information at high speed and with high accuracy
Bring data into your document management systems
Watch the demoSpeed customer service by pairing chatbots with robot
Let chatbots carry on conversations with customers while queuing robots to carry on data lookups, fraud checks, and eligibility confirmations in the background.
Watch the demoIntegrate internal, external, and legacy systems
UiPath Robots can understand screens and emulate how people click, point, and mouse through different processes.
So you can use automation as the conduit between different internal and external systems—even legacy ones that don’t have APIs or modern interfaces.
Watch the demoGive center agents digital assistants
Let agents interact with callers while their personal robotic assistants interact with systems.
Search for client information across multiple systems during agent verification
Bring this data into a single, simple interface that makes handling frequent inquiries like claims status or premium changes fast and easy
Go to Contact Center automation pageTake time, errors and costs out of new business acquisition
Streamline new app intake and quote processing by letting robots:
Gather and consolidate data from applications, emails, web submissions, and agency systems
De-dupe and validate submissions
Set up CRM opportunity and submit application
Compile the quote and send it to agent/broker
For a top 3 global broker:
Quote cycle reduced from 40 minutes to 8 minutes
Quote rates increased from 65% to 80+%
Conversion grew by 15%
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Webinar
Ensure an AI-rich future with RPA
Hear from our featured speakers from Mercer, Forrester, and Cognizant how they used UiPath to deploy automations for claims intake, risk assessments, payment collection and processing, and more.
Make everyone a beneficiary of RPA by becoming a fully automated enterprise
Find best automation opportunities and document processes for compliance and regulatory purposes with AI-powered discovery
Get enterprise-scale capabilities to manage, monitor, measure, and test. Meet regulatory requirements complete compliance and audit trails, and Automation Ops to provide robust governance
Make automation consumable, engaging and practical by creating apps-like interfaces for automations, and putting personal robotic assistants on everyone’s desktop
Automate anything that people can see—even unstructured data—with UiPath computer vision and natural language processing
Give everyone a great place to build automations: Studio X for citizen developers; Studio and Studio Pro for experts
Integrate and infuse automation with AI and machine learning to make better decisions and automate cognitive processes
Relax, we’re reliable and secure
Get a 99.9% uptime guarantee, SOC 2 Type 2, ISO 9001, ISO/IEC 27001, and Veracode Verified™.
More to explore in automation and insurance
White paper
Automating for end-to-end claims processing
With well-planned, comprehensive claims processing, insurance leaders can craft custom experiences and drive business growth with operational efficiency.
