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Automation solutions for the insurance industry

Solutions - Industry- Insurance Hero

Streamline operations with insurance automation

From sales to underwriting to servicing to claims management and beyond, RPA and RPA + AI can improve insurance operations’ agility, speed in response time, and get customer-facing digital capabilities up and running faster.

Inside UiPath: Elaine Mannix, Insurance Leader on automating old paper-based processes

Underwrite performance gains across your business with RPA and RPA + AI​

  • Perform email triage and indexing

    Use robots with natural language processing (NLP) skills to:

    • Monitor and parse incoming emails ​

    • Classify, index, and prioritize

    • Identify intent and key content ​

    • Log data into the right systems and the right places and link to policies and claims​

    • Alert people to discrepancies or issues

    Watch the demo
  • Extract info from unstructured data

    Unstructured data is 80% of your incoming flow. So make it usable by letting robots enabled with UiPath Document Understanding:​

    • Ingest PDFs, handwritten docs, checkboxes, scans, images, and more​

    • Extract information at high speed and with high accuracy​

    • Bring data into your document management systems

    Watch the demo
  • Speed customer service by pairing chatbots with robot

    Let chatbots carry on conversations with customers while queuing robots to carry on data lookups, fraud checks, and eligibility confirmations in the background.

    Watch the demo
  • Integrate internal, external, and legacy systems

    UiPath Robots can understand screens and emulate how people click, point, and mouse through different processes. 

    So you can use automation as the conduit between different internal and external systems—even legacy ones that don’t have APIs or modern interfaces.

    Watch the demo
  • Give center agents digital assistants

    Let agents interact with callers while their personal robotic assistants interact with systems. ​

    • Search for client information across multiple systems during agent verification​

    • Bring this data into a single, simple interface that makes handling frequent inquiries like claims status or premium changes fast and easy​

    Go to Contact Center automation page
  • Take time, errors and costs out of new business acquisition

    Streamline new app intake and quote processing by letting robots:​

    • Gather and consolidate data from applications, emails, web submissions, and agency systems​

    • De-dupe and validate submissions​

    • Set up CRM opportunity and submit application​

    • Compile the quote and send it to agent/broker​

    For a top 3 global broker:​

    • Quote cycle reduced from 40 minutes to 8 minutes​

    • Quote rates increased from 65% to 80+%​

    • Conversion grew by 15%

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Tame high email volumes

Use robots with natural language processing (NLP) skills to:

  • Monitor and parse incoming emails ​

  • Classify, index, and prioritize

  • Identify intent and key content ​

  • Log data into the right systems and the right places and link to policies and claims​

  • Alert people to discrepancies or issues

Watch the demo
Ensure an AI-rich future with RPA​
Tiny Icon - Webinar

Webinar

Ensure an AI-rich future with RPA​

Hear from our featured speakers from Mercer, Forrester, and Cognizant how they used UiPath to deploy automations for claims intake, risk assessments, payment collection and processing, and more.

Make everyone a beneficiary of RPA by becoming a fully automated enterprise​

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Find best automation opportunities and document processes for compliance and regulatory purposes with AI-powered discovery

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 Get enterprise-scale capabilities to manage, monitor, measure, and test. Meet regulatory requirements complete compliance and audit trails, and Automation Ops to provide robust  governance 

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Make automation consumable, engaging and practical by creating apps-like interfaces for automations, and putting personal robotic assistants on everyone’s desktop

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Automate anything that people can see—even unstructured data—with UiPath computer vision and natural language processing​

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Give everyone a great place to build automations: Studio X for citizen developers; Studio and Studio Pro for experts

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Integrate and infuse automation with AI and machine learning to make better decisions and automate cognitive processes

Trust us, we’re secure

Relax, we’re reliable and secure

The organizational and technical controls and tools integrated into our platform ensure your digital workforce remains as secure and compliant as your human one.

Get a 99.9% uptime guarantee, SOC 2 Type 2, ISO 9001, ISO/IEC 27001, and Veracode Verified™.

Explore UiPath Trust and Security

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Ensure the benefits of automation across your insurance operations