Insurance Automation? We offer full coverage. No exclusions apply.

Solutions - Industry- Insurance Hero

The UiPath Platform is like an umbrella policy for automation in insurance

Today, insurers face pressures from three sides: intensifying competition, escalating risks, and daunting regulations. Yikes! The top insurers have a secret, though: They're turning to automation and rpa in insurance to optimize operational costs. And shortly thereafter, putting it at the center of their operating model.

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Events

How can AI-powered automation change banking and insurance?

Learn from the success stories of top-tier banks and insurance firms, discover the newest best practices in intelligent document processing and process orchestration, and gain first-hand insights into cutting-edge automation technologies. Sharpen your competitive edge and boost operational efficiency at this must-attend financial services summit.

Accenture

30-40%

lower cost of underwriting and claims processing with automation
McKinsey

75+%

of transactional operations can be automated
McKinsey

~40%

of reporting, planning, and other strategic work can be automated

Comprehensive automation coverage

In a world of point solutions, the UiPath Business Automation Platform does it all

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24/7 omni-channel support

Over-deliver on increased customer expectations

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Better data, delivered

Turn unstructured data into game-changing insights

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Manual touchpoint reduction

Transform disjointed processes into click-of-the-button automations

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Strengthened risk controls

Meet dynamic regulations with even more dynamic operations

Inside UiPath: Elaine Mannix, Insurance Leader on automating old paper-based processes

Future-proof your insurance business with AI-powered automation

You sell peace of mind, but are you content with a workforce that isn't equipped with the new standard in operational efficiency?

Learn the latest automation best practices in insurance

Top automation areas

Insurance

PRMG Customer Story customer story hero image

Property and Casualty

Transform your workflows from liabilities to assets

Trade fragmented, tedious, and risky for seamless, sleek, and secure. Automation connects disparate customer journeys, streamlines regulatory compliance, and weathers challenging market conditions through better operational agility.

  • Underwriting

    Underwriters agree: Ignoring automation is a risky policy

    Looking for a sure bet? 40% of underwriting is administrative. Give underwriters their time back with intelligent collation of data from disconnected sources, and process that data with ML decision capabilities aided by a human in the loop.​

    Business Use Cases:

    • Renewals (80% of insurers business) ​

    • New Business (collation of data)​

    • Performance reporting and peer reviews

  • Billing and Payments

    Elevate your renewal rates with better billing

    Reduce manual touchpoints by automating payments and reconciliation. ML models continuously improve exception handling with human in the loop training.

    Business Use Cases:

    • Premium collections and settlement (statement issuance)​

    • Periodic payments and premium adjustments​

    • Claims settlement (re-use KYC process)

  • Customer Service

    Empower agents with the right information at the right time

    Seamlessly deliver superior and faster post-sale services including policy documentation, queries, and changes.​ RPA and automation handle the boring stuff so agents can refocus on customer needs.

    Business Use Cases:

    • Query/call intake from omni channel​

    • Issuance of policy documents​

    • End to end automation of Mid Term Adjustments, including cancellations, updates to contact or bank details, and more

  • Claims Management

    Stop leakage with timely insights on risk

    Transform the claims experience with proactive risk mitigation advice for you and your customers. Achieve 30% potential savings through better CX, operational efficiency, and fraud detection.

    Business Use Cases:

    • First Notification of Loss (FNOL) intake of claims - triage ​

    • Collation of data for Claims assessment​

    • Claims tracking and updates on status to all stakeholders

mac
robot

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Underwriting

Underwriters agree: Ignoring automation is a risky policy

Looking for a sure bet? 40% of underwriting is administrative. Give underwriters their time back with intelligent collation of data from disconnected sources, and process that data with ML decision capabilities aided by a human in the loop.​

Business Use Cases:

  • Renewals (80% of insurers business) ​

  • New Business (collation of data)​

  • Performance reporting and peer reviews

Person sitting at their desk

Life, Retirement, and Benefits

Synthesize disparate data into valuable insights. Automatically.

Dust off your data. Automation is about to put it to work. With AI, a custom offering for every client is just a click away.​

  • Claims Management

    Stop leakage with timely insights on risk

    Transform the claims experience with proactive risk mitigation advice for you and your customers. Achieve 30% potential savings through better CX, operational efficiency, and fraud detection.

    Business Use Cases:

    • First Notification of Loss (FNOL) intake of claims - triage ​

    • Collation of data for Claims assessment​

    • Claims tracking and updates on status to all stakeholders

  • Customer Service

    Empower agents with the right information at the right time

    Seamlessly deliver superior and faster post-sale services including policy documentation, queries, and changes.​ RPA and automation handle the boring stuff so agents can refocus on customer needs.

    Business Use Cases:

    • Query/call intake from omni channel​

    • Issuance of policy documents​

    • End to end automation of Mid Term Adjustments, including cancellations, updates to contact or bank details, and more

  • Billing and Payments

    Elevate your renewal rates with better billing

    Reduce manual touchpoints by automating payments and reconciliation. ML models continuously improve exception handling with human in the loop training.

    Business Use Cases:

    • Premium collections and settlement (statement issuance)​

    • Periodic payments and premium adjustments​

    • Claims settlement (re-use KYC process)

  • Underwriting

    Underwriters agree: Ignoring automation is a risky policy

    Looking for a sure bet? 40% of underwriting is administrative. Give underwriters their time back with intelligent collation of data from disconnected sources, and process that data with ML decision capabilities aided by a human in the loop.​

    Business Use Cases:

    • Renewals (80% of insurers business) ​

    • New Business (collation of data)​

    • Performance reporting and peer reviews

mac
robot

1 / 4

Claims Management

Stop leakage with timely insights on risk

Transform the claims experience with proactive risk mitigation advice for you and your customers. Achieve 30% potential savings through better CX, operational efficiency, and fraud detection.

Business Use Cases:

  • First Notification of Loss (FNOL) intake of claims - triage ​

  • Collation of data for Claims assessment​

  • Claims tracking and updates on status to all stakeholders

UiPath
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Webinar

How AI-powered automation is changing the insurance operating model

During this on-demand session from our AI Summit, you’ll learn how: AI streamlines client interactions, improves efficiency, and elevates customer experience; AI-powered automation helps free up employees from tedious tasks and focus on high-value projects; Hiscox boosted productivity through automated communication.

More to explore in Insurance

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