Insurance Automation? We offer full coverage. No exclusions apply.
The UiPath Platform is like an umbrella policy for automation in insurance
Today, insurers face pressures from three sides: intensifying competition, escalating risks, and daunting regulations. Yikes! The top insurers have a secret, though: They're turning to automation and rpa in insurance to optimize operational costs. And shortly thereafter, putting it at the center of their operating model.
Events
How can AI-powered automation change banking and insurance?
Learn from the success stories of top-tier banks and insurance firms, discover the newest best practices in intelligent document processing and process orchestration, and gain first-hand insights into cutting-edge automation technologies. Sharpen your competitive edge and boost operational efficiency at this must-attend financial services summit.
Accenture
30-40%
lower cost of underwriting and claims processing with automation
McKinsey
75+%
of transactional operations can be automated
McKinsey
~40%
of reporting, planning, and other strategic work can be automated
Comprehensive automation coverage
In a world of point solutions, the UiPath Business Automation Platform does it all
24/7 omni-channel support
Over-deliver on increased customer expectations
Better data, delivered
Turn unstructured data into game-changing insights
Manual touchpoint reduction
Transform disjointed processes into click-of-the-button automations
Strengthened risk controls
Meet dynamic regulations with even more dynamic operations
Case Study
Generali projects €125 million saved with UiPath over the next 2 years
With €80 million already saved, over 1400+ processes automated, and 7000+ employees trained on UiPath – Generali is driving sustainable growth, enhancing their earnings profile, and leading innovation
Future-proof your insurance business with AI-powered automation
You sell peace of mind, but are you content with a workforce that isn't equipped with the new standard in operational efficiency?
Top automation areas
Insurance
Property and Casualty
Transform your workflows from liabilities to assets
Trade fragmented, tedious, and risky for seamless, sleek, and secure. Automation connects disparate customer journeys, streamlines regulatory compliance, and weathers challenging market conditions through better operational agility.
Underwriting
Underwriters agree: Ignoring automation is a risky policy
Looking for a sure bet? 40% of underwriting is administrative. Give underwriters their time back with intelligent collation of data from disconnected sources, and process that data with ML decision capabilities aided by a human in the loop.
Business Use Cases:
Renewals (80% of insurers business)
New Business (collation of data)
Performance reporting and peer reviews
Billing and Payments
Elevate your renewal rates with better billing
Reduce manual touchpoints by automating payments and reconciliation. ML models continuously improve exception handling with human in the loop training.
Business Use Cases:
Premium collections and settlement (statement issuance)
Periodic payments and premium adjustments
Claims settlement (re-use KYC process)
Customer Service
Empower agents with the right information at the right time
Seamlessly deliver superior and faster post-sale services including policy documentation, queries, and changes. RPA and automation handle the boring stuff so agents can refocus on customer needs.
Business Use Cases:
Query/call intake from omni channel
Issuance of policy documents
End to end automation of Mid Term Adjustments, including cancellations, updates to contact or bank details, and more
Claims Management
Stop leakage with timely insights on risk
Transform the claims experience with proactive risk mitigation advice for you and your customers. Achieve 30% potential savings through better CX, operational efficiency, and fraud detection.
Business Use Cases:
First Notification of Loss (FNOL) intake of claims - triage
Collation of data for Claims assessment
Claims tracking and updates on status to all stakeholders
1 / 4
Life, Retirement, and Benefits
Synthesize disparate data into valuable insights. Automatically.
Dust off your data. Automation is about to put it to work. With AI, a custom offering for every client is just a click away.
Claims Management
Stop leakage with timely insights on risk
Transform the claims experience with proactive risk mitigation advice for you and your customers. Achieve 30% potential savings through better CX, operational efficiency, and fraud detection.
Business Use Cases:
First Notification of Loss (FNOL) intake of claims - triage
Collation of data for Claims assessment
Claims tracking and updates on status to all stakeholders
Customer Service
Empower agents with the right information at the right time
Seamlessly deliver superior and faster post-sale services including policy documentation, queries, and changes. RPA and automation handle the boring stuff so agents can refocus on customer needs.
Business Use Cases:
Query/call intake from omni channel
Issuance of policy documents
End to end automation of Mid Term Adjustments, including cancellations, updates to contact or bank details, and more
Billing and Payments
Elevate your renewal rates with better billing
Reduce manual touchpoints by automating payments and reconciliation. ML models continuously improve exception handling with human in the loop training.
Business Use Cases:
Premium collections and settlement (statement issuance)
Periodic payments and premium adjustments
Claims settlement (re-use KYC process)
Underwriting
Underwriters agree: Ignoring automation is a risky policy
Looking for a sure bet? 40% of underwriting is administrative. Give underwriters their time back with intelligent collation of data from disconnected sources, and process that data with ML decision capabilities aided by a human in the loop.
Business Use Cases:
Renewals (80% of insurers business)
New Business (collation of data)
Performance reporting and peer reviews
1 / 4
Webinar
How AI-powered automation is changing the insurance operating model
During this on-demand session from our AI Summit, you’ll learn how: AI streamlines client interactions, improves efficiency, and elevates customer experience; AI-powered automation helps free up employees from tedious tasks and focus on high-value projects; Hiscox boosted productivity through automated communication.
More to explore in Insurance
Don't miss these resources, upcoming events, and recaps
White paper
e-book: Customer experience in insurance
Learn how customer experience leaders in insurance are using Al-powered automation to streamline the processes that support better service.
