Insurance automation? We offer full coverage. No exclusions apply.
The UiPath Platform is like an umbrella policy for all things AI, automation, and data intelligence in insurance.
The world’s top insurers have a secret
They’re turning to automation and AI to streamline operations and leverage their data in paradigm-shifting ways.
Leverage AI
70%
Reduction in claims processing costs by using AI
Deloitte, 2024
Lower costs
22%
Reduction in overall insurance operational costs by 2025
Deloitte, 2024
Increase revenue
16%
Increase in revenue opportunities through enhanced customer engagement and new product offerings
Deloitte, 2024
E-book
Unlocking data potential:
The transformative power of fourth-generation intelligent document processing.
Comprehensive automation coverage
In a world of point solutions, the UiPath Platform™ does it all
Efficiency
Cut operational friction with end-to-end automation throughout the enterprise.
Risk
Strengthen your risk posture with data insights and near-elimination of error.
Growth
Use new data to improve product offerings and launch initiatives with fewer resources.
Innovation
Turn unstructured data into powerful insights and personalized client experiences.
See how it all comes together within the UiPath Platform
Property and casualty use cases
Transform your workflows from liabilities to assets.
- Claims management
- Customer service
- Billing and payments
- Underwriting
Stop leakage with timely insights on risk
Transform the claims experience with proactive risk mitigation advice for you and your customers. Achieve 30% potential savings through better CX, operational efficiency, and fraud detection.
Business use cases:
First Notification of Loss (FNOL) intake of claims - triage
Collation of data for Claims assessment
Claims tracking and updates on status to all stakeholders
Empower agents with the right information at the right time
Seamlessly deliver superior and faster post-sale services including policy documentation, queries, and changes. RPA and automation handle the boring stuff so agents can refocus on customer needs.
Business use cases:
Query/call intake from omni channel
Issuance of policy documents
End to end automation of Mid Term Adjustments, including cancellations, updates to contact or bank details, and more
Elevate your renewal rates with better billing
Reduce manual touchpoints by automating payments and reconciliation. ML models continuously improve exception handling with human in the loop training.
Business use cases:
Premium collections and settlement (statement issuance)
Periodic payments and premium adjustments
Claims settlement (re-use KYC process)
Underwriters agree: Ignoring automation is a risky policy
Looking for a sure bet? 40% of underwriting is administrative. Give underwriters their time back with intelligent collation of data from disconnected sources, and process that data with ML decision capabilities aided by a human in the loop.
Business use cases:
Renewals (80% of insurers business)
New Business (collation of data)
Performance reporting and peer reviews
More to explore in insurance
White paper
E-book: Customer experience in insurance
Learn how customer experience leaders in insurance are using Al-powered automation to streamline the processes that support better service.
