Customer Stories

Gather insight, read success stories, and more to jumpstart your digital transformation.

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Health Service Executive (HSE)

The robots helping Ireland’s health system deal with the pandemic.

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Avinor

Why switching to ‘autopilot’ has been such a success for Avinor

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Deloitte Customer Story

Deloitte created a digital labor PMO, by using UiPath RPA and working with ServiceNow, capable of automating thousands of use cases.

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Yapi Kredi Bank

Walking, running, and sprinting with RPA. In early stages, Yapi Kredi Turkey applied RPA to customer care, operations, and consumer credit departments. Recently has...

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Palkeet

The Finnish Shared Services Center for Finance and HR (Palkeet) was one of the first Finnish organizations to foresee the benefits of this new technology.

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Firstsource

Firstsource, a part of the RP-Sanjiv Goenka Group, is a provider of business process management solutions to more than 100 global businesses in the banking and financial...

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İşbank

The RPA revolution at İşbank. As employee experience is key to customer experience, İşbank invested in RPA to absorb a massive amount of operational tasks and free up...

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Paddy Power Betfair

How freedom to innovate solved a seemingly intractable problem at Paddy Power Betfair.

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PRMG Customer Story

By using RPA, Flobotics helped PRMG to substantially cut the time needed to process loans and eliminate outsource support.

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Sonae Arauco

After deploying UiPath RPA robots, see how Sonae Arauco uncovered new opportunities to deploy technology to improve productivity and efficiency.

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Foodstuffs

New Zealand-based Fast Moving Consumer Goods (FMCG)co-operative, Foodstuffs, used UiPath to automate a few simple processes but by scaling automation the company saw...

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JLL

UiPath helps professional services firm JLL to create a custom RPA solution for data entry–enabling much-needed efficiencies and accuracy.

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Virginia Commonwealth University

VCU, a leading public research institution, wanted to throw its support behind digital learning while reducing its operational costs.

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KUKA

Physical robots meet software robots: KUKA AG optimizes more than 50 internal processes by using RPA.

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ApprioHealth

By adopting AI Computer Vision, see how ApprioHealth was able to improve RPA efficiency to handle seven times the number of claims.

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Siemens Mobility

Siemens Mobility capitalizes on digitization to enable mobility operators all over the world to make their infrastructure intelligent, ensure sustainable value...
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Fleet Innovation

Fleet Innovation, a uniquely positioned player in the corporate car leasing market in Finland, has grown at a tremendous pace. To support growth, the company has...

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Skanska

Doing more with less was an initial goal for RPA in Skanska. The company soon realized that automation also helped improve process design and reduce business risk.

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dentsu

How dentsu is investing in its people by embracing bottom-up automation

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Caixa Geral de Depósitos (CGD)

As a forward-looking institution that is highly focused on the needs of the customer, and operational costs reduction, CGD knew that it needed to streamline many of its...
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Coke Canada Bottling

Coke Canada Bottling believes in unlocking the power of people with the help of digital workers. With UiPath RPA, and the help of their partner, Greenlight Consulting,...

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Felleskjøpet Agri

Felleskjøpet Agri deploys RPA to remove low-value, repetitive tasks as part of a continuous program of business improvement to meet challenging market conditions

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EY

Learn how EY saved significantly on employee training costs—and enabled staff to spend more time serving clients and boosting revenue in lieu of admin tasks. Now, it’s...

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EDP GS

EDP GS used UiPath Robots to automate 39 workflows in the first six months and 45 more in the next six-month period—a total of 85 newly automated processes in just 12...

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Telkomsel

Seamless workflows boost efficiency, resulting in high employee satisfaction

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People's United Bank

People's United Bank is on the path to citizen-led development with a core CoE to support and provide governance.

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Major Retailer and Accelirate

RPA consultant Accelirate implements UiPath Document Understanding to help automate Invoice Processing for a major retailer

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Evros Technology Group

Irish IT services company looks to UiPath to gain greater efficiencies in financial operations with UiPath Document Understanding and AI Center

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Fitch Ratings

Fitch Ratings works to scale up Robotic Process Automation (RPA) efforts after a successful pilot

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BAL

BAL is a global firm singularly focused on meeting the immigration challenges of corporate clients around the world in ways that make immigration more strategic and...

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Organización Nacional de Ciegos Españoles (ONCE)

Spain’s ONCE brings efficiency and effectiveness to its complex operations thanks to automation

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Capgemini

Capgemini’s partnership with UiPath enables compelling Intelligent Automation value proposition for clients

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Helse Vest

Helse Vest deploys RPA to reduce the administrative burden on its doctors and nurses

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ATN International

How did ATN increase processing for new customer orders from 30 days to just 1
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Indonesia Bank Mega

From call centers to credit card applications, robots are running the show at Indonesia’s Bank Mega
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KB Kookmin Bank

An agile organization aims to adapt quickly to changes in circumstances, making it a priority to manage projects efficiently and secure leading competitiveness
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LG Uplus

Automate your work yourself'-LG Uplus chooses ’citizen developer’ as a way to implement digital transformation
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Piramal

UiPath gives a major push to Piramal Group’s DX Agenda as it streamlines 60 processes with major savings.
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Electrocomponents PLC

Continually improving customer experience is challenging. Electrocomponents deployed RPA to empower its staff to work with more suppliers and serve more customers
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PwC

Empowering employees by rolling out RPA to its 50,000+ US and Mexico employees and is in the process of expanding this globally
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Encova

Delights Agents and Improves CX by Automating Tedious, Time-Consuming Tasks
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TNS

Securities services get a robot-speed boost
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WNS

WNS collaborates with UiPath to bring businesses the advantage of domain-led automation
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City National Bank

Successfully Reduces Client Onboarding Time from 10 Minutes to Under One Minute
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dentsu

Learn how dentsu built 60 robots in 30 days and saved 125K hours in the process
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Vakıf Katılım

RPA delivers time, improved efficiency and error reduction
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NHS SBS

Drives efficiencies with RPA, delivering higher value services for clients
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Valmet

Empowering employees behind impressive RPA drive at Valmet
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The National Agricultural Cooperative Federation

A nationwide initiative to introduce robots to the Korean Agricultural Sector
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Postbank Bulgaria

Postbank Bulgaria Transforms Loan Administration with RPA
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Grupo Assa

Grupo Assa and UiPath partner to help clients navigate digital transformation with Process Mining and RPA
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Acciona

Acciona's Services Division Achieves Important Time and Cost Savings in HR and Back-Office Operations with RPA
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Alter Domus

Alter Domus deploys Intelligent Automation to deliver new levels of innovation, capacity and quality to clients
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Sogeti Partners

Sogeti and UiPath Partnership Helps Maximize Business Value for Customers
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Schneider Electric

Robotic Process Automation working for Schneider Electric's Global Supply Chain
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Länsförsäkringar Stockholm

RPA helps Länsförsäkringar Stockholm towards becoming Stockholm’s ‘most liked local business’
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Lotte Corporation

Lotte e-commerce increases monthly product inspections from 4,000 to 10,000 per month with RPA
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Bajaj Allianz General Insurance

Bajaj Allianz General Insurance Improves Efficiency and Accuracy with UiPath Enterprise RPA Platform Deployment
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Vaibhav Jewellers

UiPath helps Vaibhav Jewellers bring efficiency, accuracy and cost savings to key financial processes through automation.
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LexisNexis Risk Solutions

Automation Hub gives Center of Excellence leaders one central place to manage their automation rollouts with instant visibility and control.
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Large Health Insurance Company

See how healthcare consultant Amitech Solutions used AI Center in partnership with a large health insurance company.
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Senate Properties Finland

The vision of improving services and bringing in new ways of work through automation has had amazing results for the Finnish Senate Properties.
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Brent Council UK

When Brent Council launched its first three-year digital transformation plan in 2017, Robotic Process Automation (RPA) was not included. In its next plan, running until...
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Sunway Group

A holistic approach to transforming business operations, customer experience, and cost efficiency, through automation.
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The Regional Authority of the Moravian-Silesian Region

The Regional Authority of the Moravian-Silesian Region saves 8,000 hours per year thanks to the introduction of RPA
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HM Land Registry

UK government department removes ‘mundane tasks’ from its employees while improving service levels for customers through RPA.
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The Automobile Association of South Africa (AASA)

The digital transformation story of the Automobile Association of South Africa
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Deloitte

Deloitte teams set out to use Robotic Process Automation (RPA) to make the organization faster, leaner, and better than ever. But first, they needed to get the rest of...
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Sopra Steria

Sopra Steria partners with UiPath to bring Intelligent Automation driven Robotic Process Automation (RPA) solutions, helping its customers meet their transformation...
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Municipality of Strängnäs

The Municipality of Strängnäs will save SEK4 million a year by automating the management of its financial assistance process.
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Wärtsilä

Wärtsilä partnered with UiPath after a highly successful pilot program. Now, Wärtsilä leverages more than 400 automated processes across nearly every department in the...
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Paradise

Automation with UiPath helps speed up the process for Paradise from days to hours while bringing in 100% accuracy.
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Posti Group Corporation

UiPath Robotic Process Automation (RPA) solutions provided the foundation to create a new organization that’s built for long-term success.
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NOS

Learn how Portuguese telecom and entertainment leader, NOS, introduces RPA as part of an enterprise-wide transformation project.
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Orange Spain

Orange Spain leads the way with the creation of a Robot Factory that uses the UiPath RPA platform to generate millions of euros of savings for the company whilst...
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Heritage Bank

Since starting with UiPath in 2017, Heritage has successfully automated about 80 customer-facing, back-office, and middle-office processes. These processes are spread...
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The New York Foundling

The New York Foundling gets back close to 100,000 hours in manual work annually by leveraging RPA
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Expo Group

With 87.23% man-hours savings, UiPath helps Expo Group re-invest employee time into more result-oriented customer interactions, improving both customer satisfaction and...
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Quess Corp

Quess Corp Automates Key Processes to Support Its Hyperscale Staffing Business
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Royal Mail Group

How RPA is delivering daily for the Royal Mail Group
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Elisa

Improving customer experience drives RPA at Elisa
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Jardine Lloyd Thompson India (JLT India)

JLT India reduces costs while simultaneously increasing productivity by 350 Percent deploying UiPath Robots
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Future Generali India Life Insurance

Future Generali Sets Out on the RPA Journey with UiPath, Reaps Transformational Benefits
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MAS Holdings

UiPath Helps MAS Holdings Save 14,000 Man-Days Annually
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STL-Sterlite Technologies Ltd.

UiPath Helps STL Automate Invoice Processing to drive accuracy at scale
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DNA Plc

UiPath helped DNA Plc to provide increased support to its customers
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Cutters

Learn how Cutters salon bolsters its rapid business expansion plans through RPA
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The Municipality of Copenhagen

Learn how the Municipality of Copenhagen turned to Robotic Process Automation (RPA) as a key part of its automation strategy.
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University of Auckland

Robotic Process Automation (RPA) enabled the university to improve the experience for students, and also eliminate time-consuming tasks for staff members, providing them...
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Nielsen

Here’s the story of how UiPath’s Robotic Process Automation (RPA) has brought Nielsen closer to achieve its automation goals.
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DHL Global Forwarding, Freight

DHL Global Forwarding, Freight (DGFF) needs to improve its finance and logistics processes across its five Global Service Centers (GSC).
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Trelleborg Municipality

Trelleborg Municipality’s Department of Welfare used the UiPath Enterprise RPA Platform to automate critical welfare support decision processes.
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Hexaware Technologies

Hexaware collaborates with UiPath to deploy Robotic Process Automation (RPA) tools across various industries to streamline processes, while saving time and lowering...
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Jana Small Finance Bank

Jana Small Finance Bank decided to use UiPath Robots for key processes like Customer ID Management and Credit Report Generation & Verification, thereby reducing...
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Tech Mahindra

Tech Mahindra partners with UiPath for a solution-led Robotic Process Automation (RPA) approach to solve complex business problems for its customers and enable them in...
Success story

Tarsus Distribution

After overcoming a few challenges in the initial pilot project, Tarsus staff realized that Robotic Process Automation wasn’t just the answer to their staffing issue, the...
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SSCL-Morpheus

SSCL partnered with UiPath and Morpheus to automate its core recruiting, finance, and human resources (HR) processes.
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Max Healthcare

Max Healthcare adopted the UiPath Enterprise RPA Platform to streamline high volume processes like claims processing, data entry, and reconciliation for government...
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PZU

PZU Group is one of the largest insurance group in Europe. With more than 16 million customers in Poland, the company continues to experience market growth.
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Clariant

By implementing the UiPath Enterprise RPA Platform, Clariant has been able to save time, money, and materials in its invoice and shipping processes.
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American Fidelity

With UiPath and DataRobot, American Fidelity successfully automated many of its most critical customer-facing processes.
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Swiss Re

Swiss Re was an early adopter of RPA technology and has recently hit the 100 automations milestones.
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NTT Communications

NTT Communications used UiPath RPA technology to streamline and improve vital procurement processes. The initial pilot program helped the company save more than 60,000...
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Federal Bank

Federal Bank completed a ten-year period of high growth and expansion, a process that implied increased operations and compliance requirements.
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MAITLAND GROUP

With the implementation of Robotic Process Automation (RPA), Maitland was able to shift the focus to work that hinged on accountants’ core competencies, improving the...
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Global Insurance Provider

A leading global insurance provider needed a better way to eliminate bottlenecks, increase capacity, and improve employee productivity.
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Australian Unity

With UiPath, Australian Unity has automatically processed 42,000 transactions with a 94% success rate. The company has eliminated 22,493 hours of manual work and freed...
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Morrison Utility Services

Robotic Process Automation (RPA) offered the efficiency and cost savings that Morrison Utility Services required to deliver excellent customer experience to both its...
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Health Fidelity

With UiPath, Health Fidelity improved vital chart extraction processes. The company doubled its customer base—without adding employees—and has successfully extracted...
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eurobank

In 2017, eurobank began considering Robotic Process Automation (RPA) as an innovative solution for improving productivity and reducing costs.
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Lombard International

Automating vital processes helped the company increase productivity, save 8,000 labor hours, reduce error rates and improve client service, compliance, and risk...
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DWP

The Department of Work and Pensions (DWP) is the largest government department in the UK. The department turned to UiPath as part of the continual transformation...
Success story

Enate

A shared service provider (part of one of the largest insurance groups in the world) decided to employ Enate’s orchestration platform and, afterward, the robotic...
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EDF Energy

EDF Energy selected UiPath to increase the efficiency of the center's operations and extend the services it could offer to other business support operations.
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Ladbrokes Coral

Implementing a new technology isn’t always easy. Ladbrokes Coral understood the benefits of Robotic Process Automation (RPA), but an early program failed to meet its...
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Elisa

Elisa scales automation business value with Automation Hub and Task Capture
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Arena Holdings

Success story

Cognizant

How healthcare organizations unlock productivity by processing semi-structured documents with UiPath Document Understanding and AI Center

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