Automation for the Public Sector
Deliver more to citizens and accelerate your mission with a fully automated enterprise™
We're now FedRAMP In Process for our Automation Cloud™ Public Sector!
Explore the leading automation platform in government
In federal, state, and local government—defense, civil, intelligence, healthcare, and beyond—UiPath automation is hard at work, increasing capacity, speed, accuracy, and resilience.
92
US federal departments and agencies
28
US states
100's
of public sector organizations wordwide
Webinar
Achieve dramatic improvements in government
Learn from government leaders how to deliver a frictionless employee and customer experience, and drive dramatic operational improvements through automation.
Meet government's biggest challenges with UiPath automation
Citizen services delivery
Whether it is swift and accurate delivery of critical resources and benefit processing, or contact center activities, people in government everywhere need to work smarter. And personal digital assistants that take on time-consuming routine tasks can help.
Technology modernization
Digital assistants emulate human keystrokes and "read" screens to move data from old systems to new ones—quickly, securely, and without errors—with no “rip and replace." RPA also works with existing technology to modernize operations without changing your current systems.
Healthcare in government
Healthcare faces big challenges: interoperability, keeping communities healthy, fighting rising costs, and ensuring veterans and the military get the care they deserve. RPA can be a potent treatment for these issues and many more.
Fraud, waste, and abuse (FWA)
Whether intended by bad actors or unintended by human error, FWA costs tax payers billions of dollars each year and is a universal problem for agencies. RPA + AI/ML does the repetitive checking, verifying, scanning, coding, and algorithmic predictions without delaying services to citizens.
Automation can save the public sector 1.3 billion hours a year*
*Deloitte Government Trends 2020
Contact center modernization
When robots take on system-to-system interactions, contact center agents have more time to focus on human interactions.
Automatically bring data from multiple cloud and legacy systems together into a single agent-friendly interface
Insert updated data into multiple backend systems during and after the call
Generate pre-populated, context-specific forms with a single click
Watch the demoBenefits and claims processing
Any benefits-paying agency—health, unemployment, housing, family assistance, transportation, social security, and many more—knows that the process must be fast, fair, and accurate. So more and more, they’re turning to robots to help them:
Verify identity and confirm the correct benefit payments and remittance details
Flag suspicious or incorrect transactions
Meet COVID-related demand increases
Read use caseDocument processing
Robots with UiPath Document Understanding can:
Extract data from any document—digital, paper, PDFs, handwritten
Enter data into forms and capture systems, accurately and tirelessly
Digitize and archive mountains of backlogged paper all by themselves
Watch the demoFraud, waste, and abuse
Find and eliminate more waste in benefits and payment systems, improve fiscal oversight, and gain capacity to serve more customers by letting your robots:
Run the checks and models you need to identify instances and uncover patterns of intentional and unintentional fraud
Automatically deploy scheduled audits of payments and processes and report out on any issues
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Focus more on the mission, and less on minutia—securely and confidently
Governance and compliance
Maintain continual activity monitoring, access controls, and complete audit trails.
Get robust, safe credentialing for robots (and note, bots are not self-aware, do only what their programming allows, and can’t elevate their credentials).
Training and adoption
Get training options including free, online UiPath Academy and remote training and webinars from Carahsoft. Expand adoption and usage with apps-like interfaces from UiPath Apps, and personal desktop robots from UiPath Assistant. Democratize automation with a citizen developer program leveraging simple-to-use StudioX.
Knowing what to automate
Use AI to understand your processes and discover the best ones to automate with Process Mining and Task Mining.
One platform, thousands of automations. Built with trust.
Security, compliance, and governance are at the core of automation with UiPath. Manage and control your automations with the trusted UiPath Platform that prioritizes secure automation and simplified compliance with the regulations that matter most.
Trust in defense-grade security and auditing, including role-based access controls, encryption everywhere, and Veracode-certified code.
Discover trust and security at UiPath, including our privacy and data policies, our service status and 99.9% uptime guarantee, and latest security attestations.
Explore UiPath Trust and Security
Use the automation platform named a leader by independent research
More to explore in automation and the public sector
White paper
The Promise Of RPA in Public Sector
A Research Paper from the Robotic Process Automation (RPA) Initiative at the Center for Business Civic Engagement—George Mason University
