UiPath Automation Platform for mission impact

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There is another way to modernize for government agencies with a fully, scalable automation platform

The NEW modernization imperative government automation with applied AI

Discover how agencies are enabling government employees to deliver improved citizen services, modernizing IT for digital resilience, digitizing data, automating processes, and deploying in the cloud. 

Read this IDC white paper, commissioned by UiPath, to learn why IDC foresees a different trajectory for the future of government modernization. The white paper also features IDC’s guidance on how government agencies can use AI-powered automation to deliver the best outcomes.

We're now FedRAMP In Process for our Automation Cloud™ Public Sector!

Explore the leading automation platform in government

In federal, state, and local government—defense, civil, intelligence, healthcare, and beyond—UiPath automation is hard at work, increasing capacity, speed, accuracy, and resilience.

92

U.S. federal departments and agencies

28

U.S. states

100's

of public sector organizations worldwide
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Achieve dramatic improvements in government

Learn from government leaders how to deliver a frictionless employee and customer experience, and drive dramatic operational improvements through automation.

UiPath automation helps government meet its biggest challenges

Meet government's biggest challenges with UiPath automation

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Citizen services delivery

Whether it is swift and accurate delivery of critical resources and benefit processing, or contact center activities, people in government everywhere need to work smarter. And personal digital assistants that take on time-consuming routine tasks can help.

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Technology modernization

Digital assistants emulate human keystrokes and "read" screens to move data from old systems to new ones—quickly, securely, and without errors—with no “rip and replace." RPA also works with existing technology to modernize operations without changing your current systems.

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Healthcare in government

Healthcare faces big challenges: interoperability, keeping communities healthy, fighting rising costs, and ensuring veterans and the military get the care they deserve. RPA can be a potent treatment for these issues and many more.

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Fraud, waste, and abuse (FWA)

Whether intended by bad actors or unintended by human error, FWA costs tax payers billions of dollars each year and is a universal problem for agencies. RPA + AI/ML does the repetitive checking, verifying, scanning, coding, and algorithmic predictions without delaying services to citizens.

Automation can save the public sector 1.3 billion hours a year*

*Deloitte Government Trends 2020

  • Contact center modernization

    When robots take on system-to-system interactions, contact center agents have more time to focus on human interactions.​

    • Automatically bring data from multiple cloud and legacy systems together into a single agent-friendly interface​

    • Insert updated data into multiple backend systems during and after the call​

    • Generate pre-populated, context-specific forms with a single click​​​

    Watch the demo
  • Benefits and claims processing​

    Any benefits-paying agency—health, unemployment, housing, family assistance, transportation, social security, and many more—knows that the process must be fast, fair, and accurate. ​​So more and more, they’re turning to robots to help them:​

    • Verify identity​ and confirm the correct benefit payments and remittance details​

    • Flag suspicious or incorrect transactions​

    • Meet COVID-related demand increases​

    Read use case
  • Document processing

    Robots with UiPath Document Understanding can:​

    • Extract data from any document—digital, paper, PDFs, handwritten​

    • Enter data into forms and capture systems, accurately and tirelessly​

    • Digitize and archive mountains of backlogged paper all by themselves​

    Watch the demo
  • Fraud, waste, and abuse

    Find and eliminate more waste in benefits and payment systems, improve fiscal oversight, and gain capacity to serve more customers by letting your robots:​

    • Run the checks and models you need to identify instances and uncover patterns of intentional and unintentional fraud ​

    • Automatically deploy scheduled audits of payments and processes and report out on any issues​

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Reduce call times while improving call outcomes​

When robots take on system-to-system interactions, contact center agents have more time to focus on human interactions.​

  • Automatically bring data from multiple cloud and legacy systems together into a single agent-friendly interface​

  • Insert updated data into multiple backend systems during and after the call​

  • Generate pre-populated, context-specific forms with a single click​​​

Watch the demo

Focus more on the mission, and less on minutia—securely and confidently

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Governance and compliance

Maintain continual activity monitoring, access controls, and complete audit trails.

Get robust, safe credentialing for robots (and note, bots are not self-aware, do only what their programming allows, and can’t elevate their credentials).

Explore UiPath Automation Ops ->

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Training and adoption

Get training options including free, online UiPath Academy and remote training and webinars from Carahsoft. Expand adoption and usage with apps-like interfaces from UiPath Apps, and personal desktop robots from UiPath Assistant. Democratize automation with a citizen developer program leveraging simple-to-use StudioX.

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Knowing what to automate

Use AI to understand your processes and discover the best ones to automate with Process Mining and Task Mining.

Read the blog ->

Trust us, we’re secure

One platform, thousands of automations. Built with trust.

Security, compliance, and governance are at the core of automation with UiPath. Manage and control your automations with the trusted UiPath Platform that prioritizes secure automation and simplified compliance with the regulations that matter most. 

Trust in defense-grade security and auditing, including role-based access controls, encryption everywhere, and Veracode-certified code. 

Discover trust and security at UiPath, including our privacy and data policies, our service status and 99.9% uptime guarantee, and latest security attestations. 

Explore UiPath Trust and Security

Use the automation platform named a leader by independent research

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2023 Gartner® Magic Quadrant™ for Robotic Process Automation

Analyst Report

2023 Gartner® Magic Quadrant™ for Robotic Process Automation

UiPath once again recognized as a Leader for RPA for the 5th year running. Gartner recognized UiPath for its ability to execute and completeness of vision.

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The Forrester Wave™: Robotic Process Automation, Q1 2023

Analyst Report

The Forrester Wave™: Robotic Process Automation, Q1 2023

UiPath was named a Leader with the highest ranking across the Current Offering, Strategy, and Market Presence categories. A Leader in RPA, by doing so much more than RPA.

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More to explore in automation and the public sector

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The Promise Of RPA in Public Sector

White paper

The Promise Of RPA in Public Sector

A Research Paper from the Robotic Process Automation (RPA) Initiative at the Center for Business Civic Engagement—George Mason University

Get the white paper
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AI in Public Sector

Webinar

AI in Public Sector

See what experts and practitioners have to say on the power of RPA and AI to transform government ​ in “AI in the Public Sector,” part of the UiPath AI Summit webinar series.

Send me the recording
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Public Sector Advisory Board to Meets Growing Customer Demand

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Public Sector Advisory Board Established

Former government technology officials, economists, and academia provide UiPath with external perspectives on all facets of government.

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Find flexibility, capture capacity, and super-serve citizenry with UiPath automation for the public sector​