<img src="//trc.taboola.com/1222697/log/3/unip?en=page_view" width="0" height="0" style="display:none">

RPA accelerates digital transformation in the Public Sector



Download the Brochure
  • Learning RPA to Thrive in the Future of Work

    UiPath is "fast, bold, immersive and humble". We are spreading these values one UiPather at a time. Take a minute to watch how our UiPath Federal team partnered with ByteBack to using our free online Academy to democratize RPA one student at a time”.

    Contact Us
  • UiPath helps CSAC Excess Insurance Authority deliver value to members and improve productivity

    NASA did not build its rocket ship in secret. The UiPath rocket ship is going to reach every computer around the globe. See how one CIO at California’s Excess Insurance Authority was open and collaborative with his workforce to develop their first digital employee.

    Contact Us
  • #GovernmentMatters: How #RPA is Powering Government’s Digital Transformation

    Francis Rose, Government Matters Thought Leadership Network, discusses the impact of Robotic Process Automation across all levels of government and UiPath's impact on both the employees and employers. Joining him are guests from ByteBack.org, Office of Management and Budget (OMB), UiPath, Deloitte, and Perspecta. This program originally broadcast on May 14th, 2019 on WJLA 24/7 News.

    Contact Us
  • #UiPathTogether Washington DC: Keynote with Gerard Badorrek

    The United States General Services Administration is serious about their use of RPA. Listen to Chief Financial Officer, Gerard Badorrek discusses the impact of Robotic Process Automation across not only GSA but all levels of government. As the Keynote speaker at UiPath Together on April 25th, 2019 he challenges government agencies to automate 5,000 process over the next 18 months to save $1 billion dollars.

    Contact Us
  • #UiPathTogether Washington DC: Army Finance with Brian Jacobs

    The United States Army was the first Department of Defense (DOD) organization to use RPA. Listen to Brian Jacobs from the Financial Information Management office describe their journey. DASA-FIM not only deployed the first automation they formed the first DOD strategic user group to address implementation and scaling issues that each military service would encounter. Mr. Jacobs spoke at UiPath Together on April 25th, 2019 providing a true practitioners view and shared a myriad of lessons learned.

    Contact Us
  • #UiPathTogether Washington DC: Internal Revenue Services with Harrison Smith

    The Internal Revenue Service (IRS) has more than 41% of its workforce that is eligible for retirement. This 'silver tsunami' creates a tremendous opportunity for IRS to reboots how it works using Robotic Process Automation. Listen to Harrison Smith describe the strengths of RPA, the lessons learned and his opinions on how and why agencies cannot go wrong starting an RPA program. Mr. Smith spoke at UiPath Together on April 25th, 2019 providing a true practitioners view and advice that is rarely as candid as his presentation.

    Contact Us
  • #UiPathTogether Washington DC: Defense Logistics & RPA with John Lockwood

    The Defense Logistics Agency was the first Department of Defense (DOD) organization to deploy UiPath into their Azure cloud and the first to develop a hardware based solution to solve the issue of credentials for their robots. John Lockwood is the J6/CIO team lead in Ogden, Utah that has created contractor and government teams of developers to automate their routine and mundae task. Listen to John's presentation at UiPath Together on April 25th, 2019 providing a true practitioners view and shared a myriad of lessons learned.

    Contact Us
  • #UiPathTogether Washington DC: The Future of Work is Now with Veronica Villalobos

    The Office of Personnel Management is active in its efforts to plan for the integration of Robotic Process Automation (RPA) in the Federal workplace. With reskilling and retraining workshops and pilots underway government workers interest are being accounted for as the future of work is rapidly become a reality. Listen to Veronica Villalobos discuss the efforts OPM has undertaken to stay ahead of the automation wave. Ms. Villalobos spoke at the UiPath Together conference on April 25th, 2019.

    Contact Us
  • #UiPathTogether Washington DC: Leveraging RPA to Supercharge CX and Task Automation

    Digital Government is being pushed by a more tech savy citizen base. Perspecta is an important UiPath partner and this partnership was on display at Together D.C. event on April 25th, 2019 with this presentation by John M. Cho, the CTO for Federal Civilian, State & Local. John talks about how RPA will allow for improved Customer Experiences (CX) and the tremendous value RPA can bring when used to bridge legacy systems with new systems. A superb, fresh view of why RPA.

    Contact Us
  • #UiPathTogether Washington DC: Lessons Learned from Scaling and Sustaining RPA

    The tables were turned on this power packed panel. Led by the General Services Administrations RPA lead panelist from Uber, McCormick and Deloitte discuss the importance of the Center of Excellence (COE). When your agency has hundreds of attended and unattended robots operating together you have to be prepared to manage their performance. Hear three private sector experts discuss their lessons learned as they shared them at the UiPath Together D.C. on April 25th, 2019.

    Contact Us
  • #UiPathTogether Washington DC: RPA and AI Driving Mission Success with Commander Thomas Sampson

    Robotic Process Automation the beginning of the automation journey. Often thought of as a back office solution Commander Thomas Sampson, F35 StrikeFighter Chief Digital Officer sees RPA as a mission support tool. Listen to his presentation on April 25th, 2019 at UiPath’s Together DC event. Teaming RPA with AI he created a solution operationalized the latest Department of Defense aircraft.

    Contact Us
  • #GovernmentMatters: How RPA is Powering Government’s Digital Transformation

    Francis Rose, Government Matters Thought Leadership Network, discusses what federal agencies are doing around robotic process automation and RPA's impact on both the employees and employers. Joining him are guests from Deloitte, UiPath, NASA’s Shared Services Center and the Defense Logistics Agency. This program was originally broadcast on Nov 1st, 2018 on WJLA 24/7 News.

    Contact Us
  • #UiPathTogether Washington - Exploring automation through R&D labs @ the Department of Treasury

    From an incubator exploring new technologies to raising awareness on RPA as a fully-fledged solution for the digital transformation of the public sector - watch Joe Edwards, LaShaun Lucas, Jillian Eddy, key people in the U.S. Department of the Treasury, explore and present their view on the immense potential of automation and some of the roles it could play in the public sector.

    Contact Us
  • Automating administrative tasks in the Trelleborg Municipality (1/2)

    The Trelleborg Municipality in Sweden implemented UiPath RPA robots in order to automate administrative tasks. This led to administrative time savings of no less than 79% in the Social Services department and 95% in the Labor Market department.

    Contact Us
  • Automating administrative tasks in the Trelleborg Municipality (2/2)

    From Spring 2017 until Fall 2017 there were more than 6,500 transactions automated by UiPath Robots. Besides obvious cost and time savings, automation also allowed employees to use their resources in value-added services that focused principally on citizens.

    Contact Us
  • #UiPathTogether Washington DC: Keynote with Gerard Badorrek
  • #UiPathTogether Washington DC: Army Finance with Brian Jacobs
  • #UiPathTogether Washington DC: Internal Revenue Services with Harrison Smith
  • #UiPathTogether Washington DC: Defense Logistics & RPA with John Lockwood
  • #UiPathTogether Washington DC: The Future of Work is Now with Veronica Villalobos
  • #UiPathTogether Washington DC: Leveraging RPA to Supercharge CX and Task Automation
  • #UiPathTogether Washington DC: Lessons Learned from Scaling and Sustaining RPA
  • #UiPathTogether Washington DC: RPA and AI Driving Mission Success with Commander Thomas Sampson
  • How RPA is Powering Government’s Digital Transformation
  • The shape of things to come - An Enterprise RPA Outlook
  • UiPath in action at the Trelleborg Municipality
  • Automating administrative tasks in the Trelleborg Municipality
  • Automating administrative tasks in the Trelleborg Municipality

The Public Sector meets RPA
 

Similar to commercial organizations, the Public Sector faces issues that require immediate attention: from a high volume of work that blocks productivity, to employee shortage, from frequent regulatory and policy modifications to insufficient collaboratory tools to allow different departments to synchronize. For example, in the United States alone 58% of citizen-related processes are still paper-driven, while in the 
United Kingdom only 20% of public service employees do strategic work that requires analytical thinking. RPA finds fertile ground and strong opportunities in government, as it allows to prioritize human-centric services and declutter departments from redundant and time-consuming tasks. RPA has a positive impact on cost reduction, productivity, accuracy, data analysis and decision-making.

Unlocking RPA’s Potential
in Government

Improving Service to the Citizen with RPA

A UiPath Public Sector White Paper

Download now

UiPath and Public Services
match for success
 

Automation in the Public Services sector has already started to show proven benefits, particularly in allowing administrations around the world to deliver better services for citizens and reducing their operational costs. UiPath considers that there is a huge potential still left untapped in public 

organizations and delivers solutions fully catered to their specific needs. With intuitive user interfaces and easy to integrate into Public Sector legacy systems, the UiPath Platform eliminates the inherent anxiety automation typically involves. Here’s how:

Shape 8.png
Fast and easy RPA
development
Visually intuitive, feature-rich and extensible Studio designer allows ease of automation of complex processes with fewer man-hours – so ROI and performance benefits arrive faster. It is packed with template activities and a powerful recorder that can follow your clicks and keyboard strokes and turn them into an automation sequence, helping you jumpstart your automation

 

Shape 9.png
Works with all
applications

UiPath Robot works with all applications, whatever they may be, operating them just like a human user: clicking, typing and reading screen information through OCR and computer vision. Legacy systems, web applications, Java applications, databases, and even custom applications or virtualized machines, can be automated with UiPath. It can handle browsers, emails, terminals, excel, word, PDFs, databases, and many others.

Shape 11.png
Attended and
Unattended

Our Robot is capable of performing both attended and unattended automation. The Attended Robot delivers high productivity and low handling time in service desk or help desk activities, being your human’s employee reliable co-worker. Some of these customer-facing tasks are licensing application processing, permit applications, incident reporting, diagnostics, discharge processing and more. Triggered when needed, this Robot works under full human control and supervision. The Unattended Robot performs efficiently in batch mode any number of back-office activities, such as payroll, benefits management, reconciliations, recruitment and new hire processes. It is deployed by UiPath Orchestrator, with remote access available.

Shape 12.png
Have your teams collaborate privately and securely on the RPA project

This feature allows a single organization to set up separate, secure working space for different departments or geographical units working with the automation. Large government institutions or healthcare services providers that implement RPA in different departments, at different stages, automating completely different processes, can benefit from this feature. This means the automation project can be easily scaled with no extra operational costs or infrastructure investments.

Shape 13.png
Remain fully
compliant
 

With the Orchestrator managing your entire workforce, it has never been easier to ensure each decision taken is the right one. Orchestrator provides logging, monitoring, and a full audit trail. Both the Robot’s and the user’s actions are captured and stored in log files archived by ElasticSearch analytics, and, with Kibana integration, you can easily create custom dashboards. Now your organization respects changing regulations and maintains a transparent relationship with with the government, other international public sector partners, taxpayers and the large public.

RPA-Business-Analyst.png
Highest-level
security
 

We know how important security is for Public Sector organizations, not to mention for preserving sensitive citizen data safe. That’s why Orchestrator ensures data and access control and Robot login credentials are stored in CyberArk Enterprise Password Vault, a reliable and robust technology used by leading global companies. Our solution runs automation under locked screens and uses the TLS 1.2 protocol to provide privacy and data integrity.

Need more info?

We're always here to help you on your RPA journey, in any way we can.

Contact Sales

Is RPA a Band-Aid for the Public Sector?

A UiPath Public Sector e-Book

Download now