Last year, the government launched the AI Sector Deal along with the Centre for Data Ethics and Government Office for AI.
UiPath is "fast, bold, immersive and humble". We are spreading these values one UiPather at a time. Take a minute to watch how our UiPath Federal team partnered with ByteBack to using our free online Academy to democratize RPA one student at a time”.
NASA did not build its rocket ship in secret. The UiPath rocket ship is going to reach every computer around the globe. See how one CIO at California’s Excess Insurance Authority was open and collaborative with his workforce to develop their first digital employee.
Francis Rose, Government Matters Thought Leadership Network, discusses the impact of Robotic Process Automation across all levels of government and UiPath's impact on both the employees and employers. Joining him are guests from ByteBack.org, Office of Management and Budget (OMB), UiPath, Deloitte, and Perspecta. This program originally broadcast on May 14th, 2019 on WJLA 24/7 News.
The United States General Services Administration is serious about their use of RPA. Listen to Chief Financial Officer, Gerard Badorrek discusses the impact of Robotic Process Automation across not only GSA but all levels of government. As the Keynote speaker at UiPath Together on April 25th, 2019 he challenges government agencies to automate 5,000 process over the next 18 months to save $1 billion dollars.
The United States Army was the first Department of Defense (DOD) organization to use RPA. Listen to Brian Jacobs from the Financial Information Management office describe their journey. DASA-FIM not only deployed the first automation they formed the first DOD strategic user group to address implementation and scaling issues that each military service would encounter. Mr. Jacobs spoke at UiPath Together on April 25th, 2019 providing a true practitioners view and shared a myriad of lessons learned.
The Internal Revenue Service (IRS) has more than 41% of its workforce that is eligible for retirement. This 'silver tsunami' creates a tremendous opportunity for IRS to reboots how it works using Robotic Process Automation. Listen to Harrison Smith describe the strengths of RPA, the lessons learned and his opinions on how and why agencies cannot go wrong starting an RPA program. Mr. Smith spoke at UiPath Together on April 25th, 2019 providing a true practitioners view and advice that is rarely as candid as his presentation.
The Defense Logistics Agency was the first Department of Defense (DOD) organization to deploy UiPath into their Azure cloud and the first to develop a hardware based solution to solve the issue of credentials for their robots. John Lockwood is the J6/CIO team lead in Ogden, Utah that has created contractor and government teams of developers to automate their routine and mundae task. Listen to John's presentation at UiPath Together on April 25th, 2019 providing a true practitioners view and shared a myriad of lessons learned.
The Office of Personnel Management is active in its efforts to plan for the integration of Robotic Process Automation (RPA) in the Federal workplace. With reskilling and retraining workshops and pilots underway government workers interest are being accounted for as the future of work is rapidly become a reality. Listen to Veronica Villalobos discuss the efforts OPM has undertaken to stay ahead of the automation wave. Ms. Villalobos spoke at the UiPath Together conference on April 25th, 2019.
Digital Government is being pushed by a more tech savy citizen base. Perspecta is an important UiPath partner and this partnership was on display at Together D.C. event on April 25th, 2019 with this presentation by John M. Cho, the CTO for Federal Civilian, State & Local. John talks about how RPA will allow for improved Customer Experiences (CX) and the tremendous value RPA can bring when used to bridge legacy systems with new systems. A superb, fresh view of why RPA.
The tables were turned on this power packed panel. Led by the General Services Administrations RPA lead panelist from Uber, McCormick and Deloitte discuss the importance of the Center of Excellence (COE). When your agency has hundreds of attended and unattended robots operating together you have to be prepared to manage their performance. Hear three private sector experts discuss their lessons learned as they shared them at the UiPath Together D.C. on April 25th, 2019.
Robotic Process Automation the beginning of the automation journey. Often thought of as a back office solution Commander Thomas Sampson, F35 StrikeFighter Chief Digital Officer sees RPA as a mission support tool. Listen to his presentation on April 25th, 2019 at UiPath’s Together DC event. Teaming RPA with AI he created a solution operationalized the latest Department of Defense aircraft.
Francis Rose, Government Matters Thought Leadership Network, discusses what federal agencies are doing around robotic process automation and RPA's impact on both the employees and employers. Joining him are guests from Deloitte, UiPath, NASA’s Shared Services Center and the Defense Logistics Agency. This program was originally broadcast on Nov 1st, 2018 on WJLA 24/7 News.
From an incubator exploring new technologies to raising awareness on RPA as a fully-fledged solution for the digital transformation of the public sector - watch Joe Edwards, LaShaun Lucas, Jillian Eddy, key people in the U.S. Department of the Treasury, explore and present their view on the immense potential of automation and some of the roles it could play in the public sector.
The Trelleborg Municipality in Sweden implemented UiPath RPA robots in order to automate administrative tasks. This led to administrative time savings of no less than 79% in the Social Services department and 95% in the Labor Market department.
From Spring 2017 until Fall 2017 there were more than 6,500 transactions automated by UiPath Robots. Besides obvious cost and time savings, automation also allowed employees to use their resources in value-added services that focused principally on citizens.
Trelleborg is the southernmost municipality in Sweden and has a population of 44,000 inhabitants. It is one of the areas where a continuous population growth is expected, with 8,000 new homes planned for building in the next 10 to 15 years to accommodate the incoming inhabitants. This has brought new challenges and the administrative apparatus became strained by the different needs and requirements of each citizen.
The municipal chief executive, Frederik Geijer, and his management team have decided that a workflow revision was mandatory to deliver the same quality of services in the future. The chosen solution was RPA because it was simple to implement and to be integrated into current workflows, and with the highest potential to allow employees to direct their efforts into better services and a closer interaction with citizens.
The Trelleborg Municipality implemented RPA with Scandinavian consulting firm
Robotic process automation led to administrative time savings of no less than 79% in the Social Services department and 95% in the Labor Market department. Citizens have also benefitted from automation: 50% more of them participate in labor market initiatives, while 12% more citizens begin work or studies. The project has brought cost reductions for labor market initiatives by 44% and for financial support by 22%, and a 60% decrease in administration costs.
From Spring 2017 until Fall 2017 there were more than 6,500 transactions automated by UiPath Robots in the Trelleborg municipality. Besides obvious cost and time savings, automation also allowed employees to use their resources in value-added services that focused principally on citizens. Frederik Geijer states:
”RPA has allowed us to reduce our administrative costs, which is something all Swedish municipalities and counties want to do.”
Employees themselves find automation quick, painless and very satisfying. Annikki Tinmark, Head of the Social Services department in Trelleborg municipality declared:
“I think that only imagination will set the limit for the possible applications.”
Automation in the Public Services sector has already started to show proven benefits, particularly in allowing administrations around the world to deliver better services for citizens and reducing their operational costs. UiPath considers that there is a huge potential still left untapped in public
organizations and delivers solutions fully catered to their specific needs. With intuitive user interfaces and easy to integrate into Public Sector legacy systems, the UiPath Platform eliminates the inherent anxiety automation typically involves. Here’s how:
UiPath Robot works with all applications, whatever they may be, operating them just like a human user: clicking, typing and reading screen information through OCR and computer vision. Legacy systems, web applications, Java applications, databases, and even custom applications or virtualized machines, can be automated with UiPath. It can handle browsers, emails, terminals, excel, word, PDFs, databases, and many others.
Our Robot is capable of performing both attended and unattended automation. The Attended Robot delivers high productivity and low handling time in service desk or help desk activities, being your human’s employee reliable co-worker. Some of these customer-facing tasks are licensing application processing, permit applications, incident reporting, diagnostics, discharge processing and more. Triggered when needed, this Robot works under full human control and supervision. The Unattended Robot performs efficiently in batch mode any number of back-office activities, such as payroll, benefits management, reconciliations, recruitment and new hire processes. It is deployed by UiPath Orchestrator, with remote access available.
This feature allows a single organization to set up separate, secure working space for different departments or geographical units working with the automation. Large government institutions or healthcare services providers that implement RPA in different departments, at different stages, automating completely different processes, can benefit from this feature. This means the automation project can be easily scaled with no extra operational costs or infrastructure investments.
With the Orchestrator managing your entire workforce, it has never been easier to ensure each decision taken is the right one. Orchestrator provides logging, monitoring, and a full audit trail. Both the Robot’s and the user’s actions are captured and stored in log files archived by ElasticSearch analytics, and, with Kibana integration, you can easily create custom dashboards. Now your organization respects changing regulations and maintains a transparent relationship
We know how important security is for Public Sector organizations, not to mention for preserving sensitive citizen data safe. That’s why Orchestrator ensures data and access control and Robot login credentials are stored in CyberArk Enterprise Password Vault, a reliable and robust technology used by leading global companies. Our solution runs automation under locked screens and uses the TLS 1.2 protocol to provide privacy and data integrity.