Human resources
Hire, onboard, and manage the federal workforce
Automate job posting, applicant screening, onboarding paperwork, scheduling, and workforce analytics.
HR teams move faster and agency hiring keeps pace with mission demand.
Government automation: Modernize public sector operations with agentic AI
Agencies including the IRS and Department of Defense use the UiPath Platform™ to modernize citizen services and back-office operations with agentic AI inside governed workflows.
Modernize public sector operations with agentic AI
Business orchestration and automation for government agencies
Agencies across government run the UiPath Platform to automate manual work, route exceptions to people when judgment is needed, and meet the security and compliance bar the public sector demands. FedRAMP-authorized and preapproved for fast deployment.
Agencies running on UiPath
Public sector automation use cases
The UiPath Platform automates repetitive work across the agency, so teams spend more time on mission and less on data entry.
Finance and procurement
Run budgets, invoices, and contracts at scale
Automate budgeting and forecasting, payment and invoice processing, contract and vendor management, and employee expense and travel.
Finance teams close cycles faster with cleaner audit trails.
IT and application delivery
Take the load off IT and ship apps with confidence
Automate ticket handling, infrastructure operations, IT asset management, and application delivery with test automation.
IT teams reduce backlog and modernize legacy systems without replatforming.
Licensing and permitting
Move licenses and permits through faster
Automate permit renewals, license applications and verifications, citizen communications apps, and legacy data migration.
Citizens get faster decisions and agencies clear backlogs.
Intelligence gathering
Collect, analyze, and act on data at mission speed
Automate data collection from public and licensed sources, analysis and visualization, monitoring and alerting, and trend analysis.
Analysts spend more time on judgment work and less on data prep.
See agentic automation for government in action
Watch agentic AI run inside governed workflows for government, including benefits processing and fraud investigations.
Case study
The VA accelerated veteran benefits processing with automation, cutting claim establishment time from roughly a month to 12 hours and processing 75% of claims without human intervention.
26 dayseliminated from claims processing
21.2M+claim packets processed since launch
6.6Mpages of data extracted per day
80%improvement in processing times
3-5xboost in throughput times
300%increase in work productivity
2xfaster grant processing times
100%accuracy on grant and financial tasks
40%code reusable for Ellucian Banner processes
More on automation and AI in the public sector
Webinar
AI behind the wheel of public sector innovation
Hear UiPath and Orange County Transportation Authority on how AI-powered automation cuts administrative burden, meets citizen needs, and improves the employee experience inside government.
Analyst report
Mind the agentic action gap: stop losing money with AI agents
Forrester on why AI agents stall in pilots, and what closes the gap between insight and execution. Practical steps you can apply to agency automation today.
White paper
Success in the age of composable AI agents
IDC, commissioned by UiPath, on how orchestrated, composable AI agents with governance and observability drive greater value across the enterprise.
Government automation FAQs
Common questions about government automation, including how agentic AI fits inside FedRAMP-authorized workflows and what the UiPath Platform automates for agencies.
Government automation uses software to handle the repetitive, rules-driven work inside an agency: citizen-facing applications, licensing and permitting, document processing, financial operations, IT ticket handling, and HR workflows. Modern government automation pairs deterministic automation (robots and API calls) with AI agents that reason inside guardrails and human review on anything requiring judgment.
Agentic AI handles the reasoning work agencies have struggled to automate: classifying inbound submissions, extracting data from case files, drafting summaries, and routing exceptions with context. On the UiPath Platform, agents run inside the same governed workflow as deterministic automation, so every action is logged and every decision is traceable.
Yes. The UiPath Platform is FedRAMP authorized and preapproved for fast deployment inside federal agencies, with the security, compliance, and performance standards the public sector requires.
Agencies automate citizen services (permits, licenses, benefits), document processing and records management, financial operations (budgeting, invoice processing, expense management), IT operations and application delivery, HR (hiring, onboarding, workforce analytics), and intelligence work (data collection, analysis, monitoring).
Governance is built into every workflow rather than bolted on: audit-ready decision logs, human-in-the-loop checkpoints, durable execution across long-running cases, and PII handling. Deployment options include on-prem, hybrid, and cloud to meet agency data residency and authority-to-operate requirements.