Banking and Financial Services

Banking automation solutions for connected operations

Orchestrate agents, robots, and people across the systems your bank already runs.

Banking automation solutions for connected operations

Orchestrate agents, robots, and people across the systems your bank already runs.

Banking automation, redefined by business orchestration and automation

Banking automation compresses cycle times and strengthens compliance, orchestrating agents, robots, and people. RPA in banking and agentic AI run inside one governed platform.

$200–340B
in annual banking productivity gains accessible through AI and automationMcKinsey Global Banking Annual Review, 2025
20%
productivity gain reported by financial services firms from AI investmentBain, 2025
29%
of AI’s total value will be held by AI agents by 2028BCG, 2025

UiPath Solutions for banking and financial services

Purpose-built banking automation solutions, ready to deploy across lending and financial crime compliance.

Ready to deploy

UiPath Solutions for financial crime compliance

Clear false positives and review negative news at scale.

Purpose-built AI agents auto-adjudicate sanctions and PEP alerts and run continuous negative news monitoring on top of your existing AML stack. Analysts focus on genuine risk decisions, not triage, with full audit documentation for every disposition.

  • Auto-clears 50–70% of false positives
  • Negative news and adverse media review
  • Overlays existing AML infrastructure
  • Audit-ready documentation built in

Ready to deploy

UiPath Solution for loan origination

Close loans faster. Scale without headcount.

Purpose-built Loan Setup and QA/QC modules orchestrate the loan origination lifecycle across Encompass, Empower, nCino, and Jack Henry. The platform integrates without replacing your LOS.

  • Loan Setup for intake and validation
  • QA/QC on 100% of loans
  • Integrates with your existing LOS
  • Full audit trail by default
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Banking automation use cases

Banking process automation reaches across KYC and AML compliance, client onboarding, capital markets, and consumer banking operations.

Compliance & onboarding

KYC and AML for client onboarding at scale

Agents extract onboarding data, run multi-jurisdictional KYC and AML research, validate multilingual inputs, and route structured CDD packages to relationship managers. In production deployments banks cut handling time by 77%.

Capital markets

Trade reconciliation automation, end to end

Agents ingest position files, classify reconciliation breaks by type and root cause, resolve routine breaks automatically, and escalate exceptions to analysts with full context. A recent PoC reached production in two days.

Consumer banking

Card disputes with regulatory automation built in

Robots receive disputes, IXP extracts documentation, agents apply Reg E and card network rules, humans review complex cases via Action Center, and robots file with the payment network. Every case carries a complete audit trail.

Solutions - Industry- Banking - Hero

The UiPath Platform™ for banking automation

Banking automation is built for regulated environments. Governance, audit-ready execution, and integration with your existing stack are native to the platform.

Orchestrate work end to end

Maestro coordinates agents, robots, and people across long-running regulated processes.

Connects your existing stack

Works with Guidewire, Duck Creek, ACORD pipelines, and core claims systems rather than replacing them.

Governance by design

HITL, audit-ready lineage, PII filtering, and durable execution are built into every workflow.

Deploy anywhere

Full feature parity runs across cloud, hybrid, on-prem, and air-gapped for data residency needs.

Explore the full UiPath Platform

The UiPath Platform brings agentic automation, orchestration, governance, and testing into one system, ready for the policy and claims work insurers rely on.

See banking automation in action

Watch agents, robots, and people coordinate across banking onboarding, capital markets, treasury, and back-office workflows.

KYC for commercial onboarding

KYC onboarding

KYC for commercial onboarding

Watch agents gather onboarding data, run risk database research, compile structured CDD packages, and route them to relationship managers with a complete audit trail.

Watch demo

CASE STUDY

With agentic automation, Suncoast reviewed 155,000+ checks, stopped 400 attempts, prevented $3.3M in fraud losses, and freed investigators for higher-risk work.

  • 75%

    reduction in fraud losses over two years

    100%

    automated review coverage across checks

    $3.3M

    fraud prevented year to date

  • $10M

    in SLA penalties avoided

    20K+

    QSR locations onboarded on schedule

    98%

    of MCC validation automated

  • 90%

    of invoice processing automated

    83%

    faster per-loan processing

    50K+

    email queue items eliminated

UiPath

White paper

Real-world agentic AI use cases in financial services

See how banking customers are running agentic automation across lending, financial crime compliance, capital markets, and more.

Sharbs Shaaya - Fiserv - headshot
"Utilizing agentic automation, we can make better context-aware decisions and adapt swiftly to business changes. The integration of an agentic automation in call centers consolidates all automations, streamlining processes, and empowering agents to use natural language for requests."

Sharbs Shaaya

Director – AI Operations and Intelligent Automation, Fiserv

Go deeper on banking automation

See all financial services resources

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REPORT

State of Automation in Banking and Financial Services 2026

The annual benchmark on automation maturity across global banking. Industry stats and executive framing reveal what separates leaders from the rest of the market.

Read the report
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WHITE PAPER

Agentic AI for financial crime teams

Banks are shifting their financial crime strategy toward investigation. This paper offers a framework for deploying agents across AML, KYC, sanctions, and adverse media work.

Read white paper
Thoughtful man in an orange shirt studying data on a desktop monitor in a bright office, reflecting analysts and knowledge workers whose decisions are supported by UiPath agentic automation and AI agents.

WHITE PAPER

Why financial services must converge AI and RPA investments

Banks pay a hidden cost when AI agents and RPA run in silos. A single orchestration layer connects them across lending, FCC, capital markets, and more.

Read white paper

Banking automation FAQs

Common questions about banking automation, including how RPA in banking fits alongside agentic AI and how UiPath connects to the systems your bank already runs.

  • Banking automation uses software to handle the manual, rules-driven work in a bank: loan processing, KYC and customer due diligence, AML alert adjudication, trade reconciliations, dispute handling, regulatory reporting, and more. Modern banking automation combines robotic process automation in banking with AI agents that reason inside guardrails and human oversight for any decision that requires judgment.

  • RPA in banking is the deterministic layer: software robots that execute repeatable steps across core banking systems, the LOS, AML platforms, and other banking applications. Agentic AI sits on top and handles the reasoning, adjudicating alerts, summarizing evidence, escalating exceptions, and writing audit-ready narratives. In the UiPath Platform, the two operate as one governed workflow rather than two separate tools.

  • Banking automation software orchestrates agents, robots, and people across banking workflows, typically layering on top of existing core banking, LOS, AML, and CRM systems rather than replacing them. UiPath is a banking automation software platform with purpose-built solutions for loan origination and financial crime compliance, continuous regression testing via Test Cloud, and full governance (HITL, audit trail, durable execution, and PII filtering) for regulated environments.

  • No. UiPath is additive. It orchestrates across your existing core banking, LOS (Encompass, Empower, nCino, Jack Henry), AML engines (LN Firco, Bridger, Moody’s GRID), and CRMs. It updates records, reconciles data, generates audit trails, and routes exceptions to humans. Institutions deploy without rearchitecting their systems of record.

  • UiPath offers productized banking automation solutions ready to deploy today, including the UiPath Solution for financial crime compliance (sanctions, PEP, adverse media, and payment alert adjudication) and the UiPath Solution for loan origination (Loan Setup and QA/QC across the lending lifecycle). Both are purpose-built on the UiPath Platform with integrations, agents, human-in-the-loop checkpoints, and connectors configured.

  • Governance is built into every workflow rather than bolted on: decision logs, audit-ready lineage, human-in-the-loop checkpoints, durable execution (processes pause, resume, adapt, and complete across long-running cases), and PII filtering. The platform is pre-hardened for SOC 2 Type II, GDPR, FedRAMP, and similar regulatory frameworks, and deploys on-prem, hybrid, cloud, or air-gapped for data residency requirements.

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