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UiPath automation for ServiceNow

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Automate work in and around ServiceNow to unlock more value

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ServiceNow provides digital workflows that create great user experiences and unlock employee and enterprise productivity. And the UiPath platform lets you do even more. Native bi-directional integration with the UiPath Platform makes it fast, easy, and seamless.​

HR Automation: Employee Onboarding Process made faster with UiPath & ServiceNow

Maximize your investment in ServiceNow with UiPath capabilities

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Streamline and improve your IT, customer, and employee experiences​
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Build end-to-end automations into legacy systems
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Automate testing across ServiceNow and beyond

Do more with ServiceNow across your enterprise​

  • IT service management

    • Increase service desk speed and capacity​

    • Free people from repetitive work like navigating across systems, looking up records, filling out forms, and more

    Watch the demo
  • Human resources

    • Onboard and offboard employees​

    • Provision new hires ​

    • Take manual effort out of routine employee interactions like expense reporting, training verification, vacation scheduling, and much more​

    Watch the demo
  • Customer services

    • Respond more quickly to customer inquiries and complaints ​

    • Speed processing and reduce errors for sales orders and invoices ​

    • Improve efficiency and speed in claims management

    Watch the demo
  • Automated testing

    • Add a robust testing capability for the automations and applications you’re developing in ServiceNow through UiPath Test Suite

    • Use UiPath Test Robots to provide continuous, automated testing of ServiceNow apps and automation

    See the demo
  • Technology modernization

    • Build seamless end-to-end automations using UI, API, and AI capabilities​

    • Automate complex HR, IT, and customer service workflows involving legacy systems, like mainframes, that don't have APIs

  • Data migration and synchronization

    • Move data easily to and from ServiceNow​

    • Keep data synchronized between ServiceNow and other systems during application modernization initiatives​

    Watch the demo
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Automate IT ticket fulfilment and improve case agent experience

  • Increase service desk speed and capacity​

  • Free people from repetitive work like navigating across systems, looking up records, filling out forms, and more

Watch the demo

These companies—and many more—use UiPath and ServiceNow together​

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Ashraf Youssef

"It reduced the labor involved. And people get their licenses much faster, because our bots are running 24/7.”​

Ashraf Youssef

Head of RPA center of excellence, Autodesk​

Deloitte leverages ServiceNow and UiPath to deliver 300% improvement to US government
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Customer Story

Deloitte leverages ServiceNow and UiPath to deliver 300% improvement to a US government agency

By combining the capabilities of ServiceNow and UiPath, Deloitte has created an automated approach that’s dramatically boosted a federal agency’s throughput and capacity for a core process

Expand ServiceNow impact quickly with native bi-directional integration​

Run UiPath robots right from ServiceNow

Run UiPath robots right from ServiceNow

Get inbound automation from ServiceNow to UiPath with the ServiceNow Integration Hub UiPath Spoke. Using the Orchestrator APIs, you can start/stop jobs and create, retrieve, and edit your UiPath robots, all from within ServiceNow.

Create and manage UiPath automated tests from ServiceNow

Create and manage UiPath automated tests from ServiceNow

Automate test cases, monitor test runs, and get detailed test results with easy integration between UiPath Test Suite and ServiceNow that lets you test with UiPath Test Robots while managing your testing portfolio with ServiceNow. 

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Automate workflows using APIs

Automate workflows using APIs, UIs, and AI—in any combination

Need to automate ServiceNow processes involving mainframe systems that don’t have APIs? Use UiPath Studio to quickly and easily combine UI, AI, and API access into a single automation. UiPath Activity for ServiceNow makes building these automations—and many more—drag-and-drop simple.

Watch the demo
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Relax, we’re reliable and secure

Get a 99.9% uptime guarantee, SOC 2 Type 2, ISO 9001, ISO/IEC 27001, and Veracode Verified™.

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ServiceNow partnership and certification

UiPath is a Premier ServiceNow partner and the first RPA vendor to have an IntegrationHub Spoke and certified Test Manager Connector app in the ServiceNow Store.

Keep learning about UiPath and ServiceNow

Build a robust digital enterprise with UiPath and ServiceNow​