UiPath automation for ServiceNow

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Automate work in and around ServiceNow to unlock more value

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ServiceNow provides digital workflows that create great user experiences and unlock employee and enterprise productivity. And the UiPath platform lets you do even more. Native bi-directional integration with the UiPath Platform makes it fast, easy, and seamless.​

HR Automation: Employee Onboarding Process made faster with UiPath & ServiceNow

Maximize your investment in ServiceNow with UiPath capabilities

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Streamline and improve your IT, customer, and employee experiences​

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Build end-to-end automations into legacy systems

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Automate testing across ServiceNow and beyond

Do more with ServiceNow across your enterprise​

  • IT service management

    • Increase service desk speed and capacity​

    • Free people from repetitive work like navigating across systems, looking up records, filling out forms, and more

    Watch the demo
  • Human resources

    • Onboard and offboard employees​

    • Provision new hires ​

    • Take manual effort out of routine employee interactions like expense reporting, training verification, vacation scheduling, and much more​

    Watch the demo
  • Customer services

    • Respond more quickly to customer inquiries and complaints ​

    • Speed processing and reduce errors for sales orders and invoices ​

    • Improve efficiency and speed in claims management

    Watch the demo
  • Automated testing

    • Add a robust testing capability for the automations and applications you’re developing in ServiceNow through UiPath Test Suite

    • Use UiPath Test Robots to provide continuous, automated testing of ServiceNow apps and automation

    Get the white paper
  • Technology modernization

    • Build seamless end-to-end automations using UI, API, and AI capabilities​

    • Automate complex HR, IT, and customer service workflows involving legacy systems, like mainframes, that don't have APIs

  • Data migration and synchronization

    • Move data easily to and from ServiceNow​

    • Keep data synchronized between ServiceNow and other systems during application modernization initiatives​

    Watch the demo
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Automate IT ticket fulfilment and improve case agent experience

  • Increase service desk speed and capacity​

  • Free people from repetitive work like navigating across systems, looking up records, filling out forms, and more

Watch the demo

These companies—and many more—use UiPath and ServiceNow together​

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Ashraf Youssef

"It reduced the labor involved. And people get their licenses much faster, because our bots are running 24/7.”​

Ashraf Youssef

Head of RPA center of excellence, Autodesk​

Expand ServiceNow impact quickly with native bi-directional integration​

Run UiPath robots right from ServiceNow

Run UiPath robots right from ServiceNow

Get inbound automation from ServiceNow to UiPath with the ServiceNow Integration Hub UiPath Spoke. Using the Orchestrator APIs, you can start/stop jobs and create, retrieve, and edit your UiPath robots, all from within ServiceNow.

Build and run robots to automate workflows in and around ServiceNow

Build and run robots to automate workflows in and around ServiceNow

The UiPath Activity for ServiceNow works through the ServiceNow API to let you build and deploy robots in UiPath that work with ServiceNow records. Available through UiPath Marketplace and UiPath Studio.

Create and manage UiPath automated tests from ServiceNow

Create and manage UiPath automated tests from ServiceNow

Automate test cases, monitor test runs, and get detailed test results with easy integration between UiPath Test Suite and ServiceNow that lets you test with UiPath Test Robots while managing your testing portfolio with ServiceNow. 

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White paper

UiPath Test Manager—Automate More and Manage Testing Your Way

Explore how ServiceNow integrated test management plugin helps you scale automations without changing your testing approach.

Automate workflows using APIs

Automate workflows using APIs, UIs, and AI—in any combination

Need to automate ServiceNow processes involving mainframe systems that don’t have APIs? Use UiPath Studio to quickly and easily combine UI, AI, and API access into a single automation. UiPath Activity for ServiceNow makes building these automations—and many more—drag-and-drop simple.

Watch the demo
Trust us, we’re secure

One platform, thousands of automations. Built with trust.

Security, compliance, and governance are at the core of automation with UiPath. Manage and control your automations with the trusted UiPath Platform that prioritizes secure automation and simplified compliance with the regulations that matter most. 

Trust in defense-grade security and auditing, including role-based access controls, encryption everywhere, and Veracode-certified code. 

Discover trust and security at UiPath, including our privacy and data policies, our service status and 99.9% uptime guarantee, and latest security attestations. 

Explore UiPath Trust and Security
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ServiceNow partnership and certification

UiPath is a Premier ServiceNow partner and the first RPA vendor to have an IntegrationHub Spoke and certified Test Manager Connector app in the ServiceNow Store.

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White paper

Automating Finance: 4 ways to streamline work for a better bottom line

Discover how automation puts finance in control, so that they have the information they need to navigate corporate waters with confidence.

Keep learning about UiPath and ServiceNow

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Delve deeper into the bi-directional details

Documentation

Delve deeper into the bi-directional details

Check out our ServiceNow documentation to see what you have to do to get started—and how easy integration between UiPath and ServiceNow is.

Read the docs
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Automating public sector legacy systems with ServiceNow and UiPath​

Webinar

Seamlessly connect testing with your application and RPA development projects in ServiceNow

Find out how ServiceNow Agile Development and ServiceNow Test Management can be used with UiPath’s Test Manager Hub to build automated testing portfolios.

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How to automate mainframe and other legacy systems with ServiceNow and UiPath

Webinar

How to automate mainframe and other legacy systems with ServiceNow and UiPath

No need to turn off those systems you already have. In this session, you will learn how to automate legacy systems like mainframe apps with UiPath and ServiceNow.

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Build a robust digital enterprise with UiPath and ServiceNow​