Previously, Chris Vitek was the Global Contact Center Practice Lead at UiPath, Vitek is now th Global Contact Center Practice at Automation Anywhere. Vitek is an energetic professional with 35 years of sales, operations and consulting experience in mission-critical, contact center systems, process automation and management in the healthcare, wireless, hospitality, utility and financial industries. 17 of these years as an independent consultant. Award-winning track record of delivering AI in support of Next-Best-Action recommendations, managing customer success, closing renewals, accelerating growth, delivering software solutions, improving customer loyalty, improving profits, optimizing business processes and improving performance management systems. Board member for several industry associations. Regular speaker at industry events. Effective communicator with customers at all levels of management and technical background.
December 18, 2018
Any customer interaction can benefit from robotic process automation. Do you know which ones?
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