UiPath Joins TSANet to Fast Track Automation to its Customers Globally
UiPath Press Release
July 13, 2021
UiPath is the first pure-play automation company to team up with TSANet
NEW YORK, NY, July 13, 2021 – UiPath (NYSE: PATH), a leading enterprise automation software company, today announced that it has joined TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral support alliance, to fast track interactions with other vendors in resolving multi-party integration issues. By joining the TSANet ecosystem, UiPath will leverage other vendors’ engineering and customer success teams to ultimately reduce the resolution time for its mutual customers. UiPath, the first pure-play automation company to join the alliance, teams up with hundreds of TSANet Members including Google, IBM, Microsoft Corporation, Nutanix, Red Hat, and VMware.
UiPath offers the first end-to-end automation platform that addresses the full lifecycle of automation. With proven scalability and deployment flexibility, customers tod ay leverage the UiPath platform as a key component in their technology offering t o realize value faster. TSANet provides a framework for establishing and maintaining effective collaboration between engineering and customer success teams working on a common customer issue. This allows them to ultimately ensure a higher level of support to UiPath and other TSANet members’ clients.
Direct and timely communication between technical and customer success teams is critical when resolving product integration issues that involve multiple parties or customizing the requirements of a shared customer. TSANet allows us to have a single point of contact with more than 800 technology companies and facilitate collaboration between teams to solve integration issues faster and easier. This partnership is yet another critical activity in our commitment towards building and enabling a world-class partner network.
Michael Binder, UiPath Senior Vice President of Global Services
Enterprise automation has grown tremendously over the past several years, and collaboration between automation and other technology vendors is a necessity. Having UiPath as the first pure-play automation company to join the alliance is not only a major win for us, but also for the millions of customers our members serve each and every day.
TSANet President, Dennis Smeltzer
UiPath (NYSE: PATH) is on a mission to uplevel knowledge work so more people can work more creatively, collaboratively, and strategically. The AI-powered UiPath Business Automation Platform combines the leading robotic process automation (RPA) solution with a full suite of capabilities to understand, automate, and operate end-to-end processes, offering unprecedented time-to-value. For organizations that need to evolve to survive and thrive through increasingly changing times, UiPath is The Foundation of Innovation™.
Toni Iafrate • VP & Chief Communications Officer, UiPath
Pete Daly • Public Relations Senior Manager, UiPath
Kelsey Turcotte • SVP Investor Relations, UiPath
May 30, 2023
Follow us to stay fresh on the world of automation