There are high expectations brewing among RPA adopters, now that digital transformation has become a matter of urgency. Equally high are the challenges companies face when launching their initiatives. They need their automation development to be painless, their deployments to scale fast and they need a clear roadmap to AI.
In August 2017, UiPath commissioned Forrester Consulting to evaluate the state of RPA. They conducted an online survey of 105 managers from France, Germany, Japan, the UK, and the US, involving decision makers in the field of financial services, retail, manufacturing, oil and gas, and insurance.
The study investigates how RPA support employees in improving automation efforts, the effects of automation on operational quality and performance, and what surveyed firms plan to gain from RPA going forward.
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