UiPath Academy FAQ

Q: What's changing in UiPath Academy?

UiPath Academy is now transitioning to UiPath Automation Cloud. This move aims to enhance the learning experience and make it easier to access additional UiPath services.

The benefits of this transition are:

• Integrated in Automation Cloud. Users will be able to access Academy from Automation Cloud as well as more easily navigate to other UiPath products directly from Academy.

• Built in house. This will allow us to build new features, enhance existing ones and act on user feedback without the limitations of a 3rd party platform.

Q: Do I need to do anything as part of this change?

UiPath Academy is now part of Automation Cloud. As such, users who do not have an Automation Cloud account will be prompted to create a Cloud Organization. Creating an organization takes a minute and we recommend that the organization name be your Last Name.

Here is the step-by-step process:

01. Go to http://academy.uipath.com and press LOG IN.

02. Choose your method of login. You can use the email and password option (Continue with Email) or one of the social logins (Google, Microsoft, LinkedIn).

03. You will be prompted to create a Cloud organization. Click on Create Organization.

04. Create a Display Name, choose your Country, and tick or untick (based on your preferences) the box for “Send me information about UiPath products, events, and promotions. See Privacy Policy”.

05. You will be prompted to create a Cloud Organization. We recommend that the organization name be your Last Name. Please Note: your Cloud organization name must NOT contain any spaces or else your will encounter an error! (e.g. “Organization 1” - Incorrect; “Organization1” - Correct).

06. Once you click on Create Organization you will be directed to the UiPath Academy. Next time you will access http://academy.uipath.com you will be logged in directly to the UiPath Academy.

Q: If there are multiple organizations, will progress be saved from one organization to another? Does it matter which organization a user accesses Academy from?

It does not matter which organization the user chooses for UiPath Cloud in order to access Academy. We identify our users based on email addresses. There is no advantage in directing your users to be part of a specific organization. Ideally, they should create their own organization using their Last name.

Q: Why do I see incorrect characters on my diplomas?

If you are taking a course or learning plan which is translated in any other language besides English and you see incorrect characters on your diploma (in either your name or the title of the content), please go to the top right corner, click on your profile, click on Preferences and in the Language section, please select the language of the translated course or learning plan.

Then you should be able to download your diploma with the correct characters.

Getting started with the new UiPath Academy

Q: What is an organization?

This article explains the definition of an organization and its uses.

Q: Can I use my existing UiPath account to access the new Cloud UiPath Academy?

Yes, but you need to create a UiPath Cloud organization if you do not already have one. Please follow the step-by-step process presented above, at the question: Do I need to do anything as part of this change?

Q: How can I sign up to UiPath Academy?

• Fill in the sign-up form using your company email (if you are an enterprise employee) or your personal email address. You will receive the activation email shortly, or

• Use your social login for Google, Microsoft, and LinkedIn-based accounts. Please note—if you use social login, your password is managed by the social account, not by UiPath Academy.

Q: How do I log in to the new Cloud UiPath Academy?

Simply go to http://academy.uipath.com, click on the LOGIN button in the top right corner, and choose your method of login.

You need to create a UiPath Cloud organization if you do not already have one. Please follow the step-by-step process presented above, at the question: Do I need to do anything as part of this change?

Q: We have Academy URLs referenced in our company’s internal documentation. Will we need to update these links, or will the old ones still work? Existing links will work exactly as they did before. There is no need to modify or update the links in any way.

Q: Are there any costs for UiPath Academy?

All UiPath Academy courses and learning plans are currently free of charge.

Maintenance and troubleshooting

Q: I can’t log in to UiPath Academy

Before logging into UiPath Academy, please start a new browser session and clear your cache and cookies. Please use your active email address for logging instead of a username. If you don’t remember your login credentials, please reset your password. In case you didn’t receive the reset email, check your spam folder.

If you have initially logged in using a social login (Google, Microsoft, LinkedIn), you cannot revert to logging in with username and password. You must use the same social login method.

Please note that, if you use social login, your password is managed by the social account, not by UiPath Academy (you must reset your password in Google, LinkedIn, Microsoft etc.).

If you still encounter issues logging in, please raise a ticket here and in the Academy Chatbot, please select Academy and then, Unable to login.

Q: How do I recover my password or username?

If you don’t remember the login credentials, please reset your password. If you don’t receive the reset email, please check your spam/junk folder.

Please note that, if you use social login, your password is managed by the social account, not by UiPath Academy (you must reset your password in Google, LinkedIn, Microsoft etc.).

Q: I have two UiPath Academy accounts (a personal account and a company account). Is there a way to merge them and keep my progress and achievements?

Yes. Please raise a ticket here and in the Academy Chatbot, please select Academy and then, Account Merge.

Please clearly mention in the ticket which is the source account (the account from* which the progress data will be transferred) and which is the target account (the account to* which the progress data will be transferred).

More than two accounts can be merged.

NOTE: The target accounts will be DEACTIVATED. Only the source account shall remain active.

Q: My course progress has been lost after exiting the course.

Your course progress might be lost if you are using:

• Web browsers aside from Chrome, Mozilla, Safari, Internet Explorer, Edge, or Opera

• VPNs

• Browser extensions that are stopping the browser from tracking activity for confidentiality and security reasons (e.g., Privacy Badger, Https Everywhere, etc.)

Please disable the aforementioned blockers and reload the page.

If you still cannot access your course progress, please raise a ticket here, and in the Academy Chatbot, please select Academy and then, Other technical issues, queries or feedback.

Q: I am not able to find some of the courses and learning plans in the new Academy.

As part of the release of the new Academy, old and outdated content has been retired from UiPath Academy.

If you cannot find the content you were looking for in the list above, please raise a ticket here, and in the Academy Chatbot, please select Academy and then, Other technical issues, queries or feedback.

Q: I am not able to find some of my diplomas and badges on the new Academy.

All your badges and diplomas should have been transferred to the new UiPath Academy Cloud. They can be found under My Academy - Achievements.

If you cannot find all your diplomas and badges, please raise a ticket here, and in the Academy Chatbot, please select Academy, and then, Cannot find my diploma.

Q: I have tried to copy-paste a course URL from the browser, but it does not work for the recipient.

Now that we have integrated UiPath Academy with Automation Cloud, when you navigate inside Academy, the URL in the browser will always contain your Cloud organization name.

To be able to share a course or a learning plan with another user, please do not copy paste it from the browser, instead use the "Copy Shareable Link" button.

Q: Where can I report any other technical issues with the courses?

Should you experience any technical issues that require support, please raise a ticket here.

The UiPath Academy content

Q: Why should I create an account when there are so many other open learning resources about UiPath out there?

We, at UiPath, feel fortunate that so many people are creating learning content around the UiPath Platform capabilities. Some of them are just as good as UiPath Academy.

UiPath Academy’s value proposition comes from the following:

• Our unique role-based education approach, where we’re helping learners identify their best career path and then offer the content.

• The coverage of all the UiPath Platform components, not just the core RPA capabilities. This includes API automation, test automation, document understanding, data mining, and so on.

• Direct access to the latest advancements of the UiPath Platform.

Q: Where should I start learning?

If you’re looking to use automation in your career, we recommend taking our Gen AI-powered Career Guidance Survey on the Academy Home Page. If you want to find out more about what the UiPath technology is and can do, Automation Starter is the best place.

Q: There are 3 pages: Courses, Learning Plans, and Career Paths. What’s the difference between them?

Companies getting the highest ROI out of automation are those who hire and train the right automation practitioners, such as developers or business analysts. Career Paths is the place where you can find out more about automation roles, skillsets, and learning journeys.

A course is a learning unit built around a specific learning goal related to a UiPath technology (Excel automation), component (UiPath Document Understanding), or capability (Error and Exception Handling).

A learning plan combines multiple Academy courses necessary to reach a certain level in a role-based career path (for example, Automation Developer Associate, Specialized AI Professional, and so on).

Q: What are the roles that UiPath Academy offers content for?

Our approach to role-based education is research-driven. There are currently 5 roles for which the research has been finalized: Automation Developer, Automation Business Analyst, Specialized AI Professional, Automation Infrastructure Engineer, and Automation Solution Architect. We’re already working on the next batch. You can monitor the Career Paths page to stay up to date.

Q: Do you offer certifications in automation?

The UiPath Certified Professional is a high-stakes certification program designed to help you advance your career in business automation solutions across industries.

There are currently 6 certifications in the program:

• UiPath Certified Professional Automation Developer Associate

• UiPath Certified Professional Automation Developer Professional

• UiPath Certified Specialized AI Professional

• UiPath Certified Automation Business Analyst Professional

• UiPath Certified Professional Automation Solution Architect Professional

• UiPath Certified Professional Test Automation Engineer Professional

 Find out more about them from the Certifications page at http://UiPath.com.

Q: How do I get UiPath Certified?

Discover more on the Certification FAQ page.

Q: What’s the difference between certifications, badges, and diplomas?

The certifications are high stakes, obtained following proctored exams. Find out more about them from the Certifications page at http://UiPath.com

Badges are digital credentials tied to an accomplishment, giving you verified credibility. There are several types of badges e.g., for certifications, for learning plan completion, or for completing a certain challenge. The learning plan badges are typically obtained by going through the content and passing an assessment. Find out more about them from the Digital Credentials page at http://UiPath.com.

Diplomas are issued at the end of most of the courses on the UiPath Academy, demonstrating your completion of the courses.

Q: Where can I find more information about the courses and learning plans on UiPath Academy?

A full overview of the Academy training catalog is available on the Resources page. You can access the slide deck here.

Q: How can I stay up to date with what’s new on UiPath Academy?

We release new courses and learning plans often. Follow the in-app notifications to stay up to speed. You can find the notification icon on the upper right side, near your username initial.