Manual data entry creates long cycle times in patient diagnostics
This healthcare provider uses a mobile survey to complete the initial diagnosis for patients. The information from the survey needs to be entered into 2 core platforms, CareLink and Vivify, by 20+ data entry specialists. The specialists then use the care data to predict potential diagnosis. There is no API integration between the Healthcare platforms.
With help from UiPath, the provider is now looking to automate the process to free up the data entry specialists to work on other related activities, while also significantly reducing the time it takes to predict a potential diagnosis.