Give contact center agents the context they need to resolve faster
CX Companion brings real-time insights, guidance, and actions into every customer conversation.
Maximize efficiency and enhance customer connections
CX companion is an intuitive toolkit that combines AI, automation, and customer information in one easy-to-use interface. It helps agents solve problems faster and makes admin work easier, giving customer service reps more time to build stronger relationships with customers.
See CX companion in action in this animated demo
Watch as Efram transforms his day-to-day challenges with CX companion. See how advanced automation leads to quicker resolutions, greater accuracy, and less workload for his customer service agents.
CX companion handles the routine tasks and lets you can focus on the customer's needs
50%
of call time spent searching for and transferring data
20
systems interacted with per call on an average per agent
45%
average rep turnover at contact centers
Connect your service teams with agentic automation that improves every customer interaction
From customer support to agent guidance and end-to-end experience design, explore automation solutions that make service faster, smarter, and more consistent.
Delight your customers
Step into a world where improving productivity is not a chore, but a joy. With CX companion, you can reimagine a workspace that integrates data and automations efficiently, making every interaction an opportunity to delight.
Boost productivity
Easy to deploy. View and run the most relevant automations based on the context of a customer call integrated inside your workspace
Reimagine outcomes
Faster time to value through AI + automation integrated inside your agent’s workspace
Revolutionize rep experience
Combine diverse customer information, relevant automations, call notes, and AI interactions into a single, personalized, intuitive interface
