Region:Global
Client:Tapestry
Industry:Retail
Industry:Manufacturing
improvement in data accuracy
average effort saved
Client Overview
Tapestry, a New York-based luxury fashion conglomerate, embracing brands like Coach, Kate Spade, and Stuart Weitzman, aimed to improve operational efficiency in its core enterprise resource planning (ERP) system, SAP S/4HANA. The company sought to automate complex, manual processes within SAP, aiming for a 'clean core' that would improve flexibility and reduce labor-intensive operations. This initiative marked a step towards Tapestry's strategic focus on brand-building, customer-centricity, and disciplined execution.
Tapestry, aiming to enhance efficiency within its core ERP technology, SAP S/4HANA, employed the use of the UiPath Platform™. With UiPath automation solution, the company was able to automate complex and labor-intensive processes within SAP while maintaining the flexibility and integrity of its core system. This allowed for more scalable and efficient operations. Moreover, mundane tasks were automated, enabling personnel to focus on more creative and strategic roles. This helped elevate the brand identity and customer service experience Tapestry is known for.
Tapestry leveraged the UiPath Platform to automate tasks in many operational areas such as financial planning and analysis, cost center creation, lease management, sales and order reconciliations, store space management, and invoicing. This not only allowed for more efficient operations but also freed up their staff to focus on more intellectual, creative tasks and deliver enhanced customer service.
Data validations and approvals are close to real-time, giving us access to accurate data in SAP faster than ever before to drive the business.
Tapestry successfully automated significant operations, including sales, order reconciliations, and master data creations
The company maintained a clean core in its SAP system without losing flexibility and resolved longstanding, complex issues
Through the implementation of UiPath, Tapestry transitioned their workforce from data input roles to more human-centered, creative tasks
Like Tapestry, meet other the 2024 UiPath AI25 Award winners, showcasing the power of AI and automation across industries. Discover how these leading companies are leveraging the UiPath Platform™ to drive innovation, improve efficiency, and redefine success.