Solutions - Department - HR Automation - HR service center

Fix slow, manual HR services with agentic automation

Handle growing employee demand, reduce repetitive work, and deliver consistent HR support across channels.

Consistent HR service, even as employee demand grows

Use automation to handle inquiries and incidents quickly while freeing HR teams for higher-value work.

Improved email efficiency

80%

average handling time reduction in email classification and triage

McKinsey& Company, 2024

Higher productivity

40%

increased HR employee capacity

Gartner, 2024

Quicker response

30%

average handling time reduction in servicing requests

McKinsey& Company, 2024

See how agentic automation increases productivity across HR

Automate decisions, requests, and workflows across HR functions to scale service and reduce operational strain.

Related departments

Talent acquisition

Reduce time-to-hire by shortlisting résumés based on predefined logic and use AI and automation to hone your recruiting strategy.

Read more

Related departments

HR

See how automation can make a difference across payroll, benefits, career development, succession planning, competency assessments, and more.

Read more

Case study

Highlighting efficiency through HR automation: Covestro's AI-driven transformation

With HR automation, Covestro’s HR specialists eliminated the manual administrative workload that kept them from playing a more strategic role in sourcing talent the company needs to maintain market leadership.

Read the case study
Highlighting efficiency through HR automation: Covestro's AI-driven transformation
AI assistant - What are the benefits of using AI assistants? - Cost savings in a range of areas
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Improve employee experience by removing friction from HR workflows

Use agentic automation to understand employee needs, coordinate actions across systems, and keep HR processes moving without manual follow-ups.

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Streamlined activities

Automatically generate employee documents and actions by interpreting requests and triggering the right workflows.

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A more connected experience

Coordinate onboarding and HR tasks across teams and systems without manual handoffs.

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Efficient processes

Track and progress employee requests end-to-end, with agents and robots handling routine steps and exceptions.

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Happy employees

Free HR capacity from repetitive work so teams can focus on higher-value, strategic priorities.

Discover how an enterprise-wide automation and AI platform orchestrates agents, robots, and people to deliver efficient, reliable HR outcomes.

HR service center

Deliver reliable HR services at scale by streamlining high-volume employee requests and keeping work moving across onboarding, payroll, and employee records.

  • Onboarding and offboarding
  • HRIS
  • Personnel records
  • Reporting
  • Payroll management

Onboarding and offboarding that stays on track

Reduce delays during employee transitions by automating the steps that typically stall onboarding and offboarding. Standardize tasks, track progress end to end, and ensure nothing falls through the cracks as employees join or leave the organization.

Use cases:

  • Create and manage new-hire requests

  • Process onboarding paperwork

  • Send role-based orientation communications

  • Track offboarding tasks and approvals

  • Complete final PTO and payroll actions

See how
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HRIS—keep employee data accurate and in sync

Keep employee data flowing accurately across HR, payroll, and benefits systems. Reduce manual updates, avoid data mismatches, and ensure changes are reflected everywhere they matter.

Use cases:

  • HR system access

  • ATS to HRIS updates

  • Employee data audits

  • Probation period tracking

  • Employee status changes

See how
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Organize and maintain personnel records

Employee records are complete, up-to-date, and easy to manage. Documents are centralized, manual updates are minimized, and employee data stays accurate across systems.

Use cases:

  • Generate and update HR letters

  • Centralize employee documents

  • Update new-hire records

  • Store documents in employee e-files

See how
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Reporting that supports faster, better decisions

Get timely visibility into HR operations without manual reporting effort. Generate consistent reports and track service performance so HR teams can focus on analysis, not data gathering.

Use cases:

  • Generate HR reports for decision making

  • Track HR service center performance

  • Monitor employee satisfaction metrics

  • Report on incidents and compliance

See how
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Payroll that stays accurate as changes happen

Keep payroll accurate as employee data changes. Reduce manual adjustments, reconcile updates quickly, and ensure payroll reports reflect the latest information without last-minute fixes.

Use cases:

  • Payroll reporting

  • Payroll reconciliation

  • Process payroll-related changes

See how
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More to explore in HR services

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Video Demo

Automated onboarding demo: New employee onboarding

See how HR automation transforms the onboarding workflow and sets the tone for a better ongoing employee experience.

Watch the demo
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Video Demo

Employee experience demo: Employee self-service digital assistant

Watch this demo to see how UiPath is transforming HR functions with automation that improves the employee experience by allowing people to manage their own data.

Watch the demo
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Webinar

How Asda is transforming human resources with automation

Watch this fireside chat to learn about Asda’s journey and why they chose HR automation. Learn the benefits and what the future holds for the growing business. 

Send me the recording

Employee well-being and organizational success start with reliable HR services.

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