Pamela Kundu

Director, Customer Success - UiPath

Pamela Kundu leads the BPO Presales and Customer Success function in India. In her current role, she works with business process outsourcing (BPO) clients to drive joint go-to-market strategies, help them build robotic process automation (RPA) capabilities, and create automation success stories in BPO operations. In her 18 years of corporate experience, Kundu has had roles traversing business application teams to digital transformation programs. Through various roles, she developed a keen interest in driving customer experience and solving business challenges through automation.

pamela  kundu headshot

call center operators at desks with uipath robots

Industry Solutions

July 5, 2021

How BPO Leaders Can Use Automation to Improve Market Share

Find out how business process outsourcing providers can use automation to retain clients and improve market share.

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