Medical referrals processing use case

This use case focuses on automating and optimizing the referral management process in healthcare organizations using UiPath Agentic automation

See how it addresses inefficiencies in the current manual referral process by implementing a combination of rule-based robots and goal-based agents to handle tasks such as document classification, patient record creation, eligibility verification, and provider outreach.

Key features highlighted in the demo:

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Automation agents and robots streamline the process, reducing manual tasks and potential errors in document classification, patient record creation, and eligibility verification

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Goal-based agents perform complex tasks like reviewing medical records and analyzing referral data, leading to more consistent and potentially more accurate handling of referrals

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The system automates provider outreach, prior authorization submissions, and patient scheduling, potentially reducing cases where referring physicians are unaware of patient follow-ups

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