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Driving Digital Leveraging Legacy – Conversational Automation in Banking and Insurance

A UiPath & Webinar


Photo of Chad Hersh

Chad Hersh

VP, L&A North America, Insurance Global Business Unit, Capgemini FS

Photo of Sathyanarayanan Sethuraman

Sathyanarayanan Sethuraman

Director, Global Insurance Practice, UiPath

Photo of Robin Kearon

Robin Kearon

SVP Channels & Alliances,

Most Insurers nowadays leverage automation to either reduce headcount and improve costs, or to minimize manual workarounds and speed up processing. While more than 85% of CXOs intend to improve Customer Experience through Digital Transformation as Number 1 priority, many could not achieve intended results due to multi-stack and legacy footprint, some of them turning to intelligent automation to improve customer, agent or employee experience.

Watch this recording for a thorough analysis on how Robotic Process Automation (RPA), cognitive processing, Machine Learning (ML), Artificial Intelligence (AI) and various other automation tools can improve customer / agent experience, employee productivity and workflows in the Banking,  Financial Services and Insurance (BFSI) sector.


Webinar highlights:

  • AI and Automation for Banking and Insurance
  • Building a more Customer-centric experience
  • How AI, Automation and Robots will transform the Banking and Insurance sector
  • The Customer self-service revolution, enabled by Chatbot and RPA integrations
  • Harness the value of RPA + Chatbot to optimize customer outcomes 

After you complete the form, you will receive an email with the webinar recording.