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Agentic automation for banking and financial services

Only UiPath offers the trusted, enterprise-grade platform to orchestrate agentic AI at scale.

Agentic automation for banking and financial services

Only UiPath offers the trusted, enterprise platform, and orchestration needed to scale agentic AI.

Clients, onboarded. Loans, originated. Trade exceptions, resolved.

From onboarding to exception handling, agentic orchestration clears the path—so your teams can focus on impact, not inefficiency.

20 to 60%

higher credit analyst productivity leading to faster credit decisions

McKinsey, 2024

99%

faster time to value

Deluxe, 2024

$800,000

saved from fraudulent checks in 6 months

Suncoast Credit Union, 2024

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Blog

Understand and extract financial services documents

The evolution of IDP: Unlocking unstructured and highly complex documents.

UiPath
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Case study

Fiserv drives enterprise-wide AI adoption

Learn how Fiserv used agentic AI to achieve a 98% end-to-end process automation rate for Merchant Category Code (MCC) use cases.

Read the case study
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Deluxe case study
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Transform and innovate with leading agentic automation technology

Financial service firms around the world use the UiPath Platform™ to operate better, innovate faster, and improve their most critical functions.

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Boost efficiency

Cut operational friction with end-to-end automation throughout the enterprise.

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Manage risk effectively

Strengthen your risk posture with data insights and near-elimination of error.

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Innovate with success

Turn unstructured data into powerful insights and personalized client experiences.

In a world of point solutions, the UiPath Platform does it all.

Banking automation solution areas

Explore real automation areas and use cases relevant to your organization

  • Lending
  • Customer experience
  • Cards and payments
  • Risk and compliance

Inefficient lending cycles? We can lend a hand.

Using AI, automation helps shorten the lending cycle by processing documents, automating mundane tasks, and giving employees a digital assistant.

Business use cases:

  • Origination

  • Loan processing

  • Underwriting

  • Funding

  • Administration and monitoring

  • Default management

See how
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Give customers the info they need, via the channel they prefer.

Discover smarter self-service customer journeys, and equip contact center agents with data that dramatically lowers average handling times.

Business use cases:​

  • Account maintenance​

  • Data extraction ​

  • Customer support​

  • Onboarding and account setup​

  • KYC and due diligence​

  • Fees and chargebacks​

  • Account closure​

  • Cash deposit/withdrawal

See how
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Tamp down fraud, speed up dispute resolution.

Find value in overlooked disputes by automating the classification and management of chargebacks and dispute resolutions.​

Business use cases:

  • Prospecting and application​s

  • Processing and approvals​

  • Payments and settlement​

  • Collections and servicing​

  • Dispute and fraud management​

  • Network management

See how
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Ensure compliance with an always-on ​auditing machine.

Pivot away from periodic controls and towards continuous testing. Automation frees auditors from tedious data extraction so they can focus on what they do best: analyzing results.

Business use cases:

  • KYC and client due diligence

  • Transaction monitoring​

  • Screening and alerts management​

  • Risk monitoring​

  • Reporting internal/external

See how
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“Agentic automation will allow us to make more context-aware decisions and be more adaptive to the changing business needs. This will help us scale automation faster and will create a more seamless and much more user-friendly experience for our customers.”
Sharbs Shaaya, Director AI CoE & Intelligent Process Automation (IPA)
Fiserv
Sharbs Shaaya
“The team doesn’t want to do manual testing—just as much as management doesn’t want them to. It’s freeing up their time to work on more valuable tasks.”
Brandon McCormick, Global Head – Alpha Testing Practice, Managing Director – Alpha
State Street
Brandon McCormick
“UiPath Autopilot™ enables us to operationalize automation seamlessly. From governance to AI integration, it’s a trusted tool that delivers real value for both our customers and employees.”
Emily Krohne, Enterprise Automation Principal
WEX
Emily Krohne
"When AI and automation come together, they can be very powerful in use cases like anti-money laundering and customer onboarding/KYC."
Gladson Baby, Vice President and Director of Intelligent Automation
Fifth Third Bank
Gladson Baby

More to explore in agentic automation for banking

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Agentic AI Summit testing breakout

UiPath and State Street discuss agentic testing—the next evolution in software testing—with UiPath Test Cloud.

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The state of agentic automation in banking and financial services 2025

Learn how agentic automation can optimize operations, elevate customer service, and unlock new growth opportunities for your institution.

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2025 automation in banking trends webinar

Find out how automation and agentic solutions are empowering financial institutions to stay ahead of challenges and drive success.

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Get results you can bank on with UiPath agentic automation