Amelia - Conversational AI
Reimagine your employee experience with the IT digital agent solution. Get service desk requests resolved immediately to drive productivity, cost-savings, and employee satisfaction. Did you know that AI makes robots brilliant conversationalists?
We’ve natively integrated the leading enterprise Conversational AI platform from Amelia with the UiPath Platform. When people ask Amelia for help with common IT issues like email credentials and Wi-Fi access, Amelia maps their challenge to a solution.
When organizations leverage the Amelia + UiPath joint solution, employees simply speak with Amelia via voice or chat to quickly resolve service desk requests from end-to-end. No hold times or ticketing queues are required.
Easily connect with enterprise systems so that employees can resolve all service desk requests from one central location – including VPN access, password requests, payroll changes, and ordering business cards. This would keep your operating costs low and employee satisfaction high.
When employees are bogged down by extended IT resolution times and endless service desk queues, businesses also suffer. Provide your employees with the highest quality of internal services to increase employee satisfaction and enable staff to focus on value-driving tasks.
Fix computer/app performance
Check application status
Human resources (HR)
Check leave balance
Submit leave request
Request pay statements
Make payroll changes
Get transportation schedules
Reset my password
Account and distribution list requests
Request software access
Order business cards
Process a document
Look up an acronym
Check office status
Summarize my upcoming meetings
Up to 98%
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