Agentic automation for insurance? We offer full coverage. No exclusions apply.

From risk assessment to claims processing, UiPath agentic automation accelerates workflows, reduces errors, and delivers seamless insurance experiences.

Agentic automation for insurance? We offer full coverage. No exclusions apply.

From risk assessment to claims processing, UiPath agentic automation accelerates workflows, reduces errors, and delivers seamless insurance experiences.

Claims, initiated. Policies, ingested. Underwriting, streamlined.

Agentic orchestration empowers you to refocus on client relationships, product innovation, and increasing value across the organization.

Drive transformation

70%

reduction in claims processing costs by using AI

Deloitte, 2024

Unlock value

33%

of enterprise software applications will include agentic AI by 2028

Gartner, 2025

Maximize revenue

16%

increase in revenue opportunities through enhanced customer engagement and new product offerings

Deloitte, 2024

Hiscox logo
AON logo
USI logo
Generali color logo
HUB International

Discover how agentic automation is reshaping the insurance industry

Boost HSA claim efficiency and customer experience today. Cut admin time in half, improve member experience, stay audit-ready always and work smarter, faster workflows with UiPath Agentic tools.

Case Study

AI supports ‘extreme growth’ at HUB

Learn how HUB has improved data processing capabilities, slashed costs, and reduced reliance on third-party service providers with automation.

Read the case study
HUB International case study
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Comprehensive automation coverage

In a world of point solutions, the UiPath Platform™ does it all

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Efficiency

Cut operational friction with end-to-end automation throughout the enterprise.

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Risk

Strengthen your risk posture with data insights and near-elimination of error​.

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Growth

Use new data to improve product offerings and launch initiatives with fewer resources​.

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Innovation

Turn unstructured data into powerful insights and personalized client experiences​.

See how it all comes together within the UiPath Platform

The state of insurance automation

Explore the critical trends reshaping the industry and how automation and agentic solutions are helping companies address this new paradigm.

UiPath

Property and casualty use cases

Transform your workflows from liabilities to assets.

  • Claims management
  • Customer service
  • Billing and payments
  • Underwriting

Stop leakage with timely insights on risk​

Transform the claims experience with proactive risk mitigation advice for you and your customers. Achieve 30% potential savings through better CX, operational efficiency, and fraud detection.

Business use cases:

  • First Notification of Loss (FNOL) intake of claims - triage ​

  • Collation of data for Claims assessment​

  • Claims tracking and updates on status to all stakeholders

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Empower agents with the right information at the right time

Seamlessly deliver superior and faster post-sale services including policy documentation, queries, and changes.​ RPA and automation handle the boring stuff so agents can refocus on customer needs.

Business use cases:

  • Query/call intake from omni channel​

  • Issuance of policy documents​

  • End to end automation of Mid Term Adjustments, including cancellations, updates to contact or bank details, and more

man smiling wearing a headset

Elevate your renewal rates with better billing​

Reduce manual touchpoints by automating payments and reconciliation. ML models continuously improve exception handling with human in the loop training.

Business use cases:

  • Premium collections and settlement (statement issuance)​

  • Periodic payments and premium adjustments​

  • Claims settlement (re-use KYC process)

desk

Underwriters agree: Ignoring automation is a risky policy

Looking for a sure bet? 40% of underwriting is administrative. Give underwriters their time back with intelligent collation of data from disconnected sources, and process that data with ML decision capabilities aided by a human in the loop.​

Business use cases:

  • Renewals (80% of insurers business) ​

  • New Business (collation of data)​

  • Performance reporting and peer reviews

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“Thanks to Communications Mining, our team now spends less time on email triage and more time on the work that matters to them and their clients. We can also serve a larger number of policies without having to increase headcount.”
Guilherme Batista, Process and Operations Manager
Hiscox
Sharbs Shaaya
“We’ve embarked on RPA, intelligent document processing and GenAI to bring all of the data that we need to process together. We will have over 25,000 hours saved with automations and I expect that to double next year. With [automation] that’s pulling information from different places and saving a person from doing it.”
Andrea Simpson, IT Manager
USI Insurance Services
Brandon McCormick
“This is not just about time saved or [cost] avoidance. It’s about automation providing high-value opportunities to grow market share.”
Thach Nguyen, Director, Digital Innovation
HUB International
Emily Krohne

More to explore in insurance automation

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Agentic AI Summit testing breakout

Join UiPath and State Street as we dive into agentic testing—the next evolution in software testing—with UiPath Test Cloud.

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How agentic automation will transform insurance

Download our white paper today to learn how agentic automation can optimize operations, elevate customer service, and unlock new growth opportunities for your institution.

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The latest 2025 automations trends in insurance

In this webinar, we’ll explore the critical trends reshaping the industry and how automation and agentic solutions are helping companies address this new paradigm.

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